consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Sold a defective Car to me
Records save successfully

Kia india

 - Sold a defective Car to me Open

D Madhu Sudhana Reddy filed this complaint against Kia india on Jan 14, 2022

Fatal Engine Mount Breakage of my Car on January *st near a Speed breaker on Tirupati-Chennai High way, with a close save from a deadly collision. The Car has been towed to “Hoshi kia Auto Pvt Ltd” Tirupati. Preliminary Diagnosis from the Service center says Driver shaft and C-mount got dislocated along with A-mount (engine bed) breakage.

Engine dislocation on a meagre bump is something unusual and I consider this as a serious Manufacturing lapse. Engine bed should be the hardest and elevated part to get an impact.

Same thing sent a mail to KIA Care but no reply from KIA care.
After * day Hoshi Kia has sent a mail as below.

On Fri, * Jan, ****, **:** pm manager service tpt, <mgrsertpt@hoshikia.com> wrote:
Dear Mr. XXXXXXXX,

Further to the discussion had with you by the undersigned and our AGM-Service from the day one to till now since your car brought to our Tirupathi dealership. We have seen underbody of the car and as per the photographs shared to you, there is a hit on C mounting, lower arm and underbody got scratches. As explained during phone calls and mails this comes under external influence and not a manufacturing defect. In order to carry out the repairs, request you to provide insurance documents and support us with claim intimation.

NOTE; *. If the claim intimation is delayed later insurance may not support on the claim considering as delayed claim.

*. From **-**-**** parking charges of Rs.***/-per day will be charged.

Further during our conversation, you requested us to tow the vehicle to Chennai. In this regard we would like to reiterate that the same can be done under chargeable basis where in the towing team can be arranged and the contact details will be shared. Request you to have commercial discussion with the towing team.

Once again request you not to have any apprehension with the product and its quality of the same.

For any further clarification please get in touch with the undersigned.

Thanking you,

Regards,
Siva kesav reddy,
Sr.Manager-Service
Hoshi auto
Tirupati.

I am not satisfied with the reply from Hoshi Kia and called to KIA care ( **** *** ****) again to take appropriate action for the damage what happened to my car.
I got fed-up with KIA care reply and I travelled all the way from Chennai to Tirupati visited Hoshi KIA on **th January **** without any intimation.
Requested those guys to show my vehicle.
After through inspection I don't find Any SCRATCHES under the body.
I asked them there is no scratches and why you sent a mail stating that there is a scratches.

For that there is no reply and the agreed to repair the vehicle under dealer good-will fund.
And I demanded them to send a mail stating that there is no scratches under the body, but they are sending it so I took photos and videos of the vehicle and asked them to repair it.

From Jan *st vehicle is at Hoshi KIA Tirupati.
Provided wrong information to me stating that there are scratches under the body.
because of that wrong information I have travelled from Chennai to Tirupati by taking leave to my office.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony

Kia india

40 Total Complaints
17 Total
Resolved
42.50% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Swiggy

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Kia india)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Kia india - Car not delivered by Shreenath KIAAdajan after more than 28 weeks Closed

I have booked KIA SONET HTK GREY dated **.**.**** from Shreenath Kia Adajan Surat Gujarat after paying Rs **,*** booking amount. I was informed waiting period of ** weeks in writing. Till date even after ** weeks my car yet not delivered. Ever...

Feb 07, 2022 by Mitesh Thakkar

Kia india - Kia seltos Delayed Closed

I have booked Kia Seltos on *th July at Aman KIA motors - Yerwada, Pune. I have asked them to deliver by *th September as it was my husband's birthday. They promised us to deliver by *th September. A week before *th September, they denied to de...

Nov 17, 2021 by Purnima

Kia india - Delivery Schedule not informed even after 25 week Closed

I booked Kia Seltos GTX *DCT Petrol I. Red on ** May **. Even after ** week no one is able to inform the delivery time....

Nov 16, 2021 by Neeraj Saxena

Kia india - Not delivered car as per dealer and company says Closed

Sir as per details all advance pay booking sonet from last * months didn't receive delivery from Kolhapur Maharashtra dealer also go to you're dealer many time now they give our booking car to some one else and say give you discount RS.***** wh...

Aug 11, 2021 by Ajay N Patel

Kia india - Delayed delivery of kia sonet Closed

Booked kia sonet GTX plus in December **** through shreenath kia mumbai. I was told the delivery period of ** to ** weeks. However in spite of repeated calls to dealer , * mails to kiacare@kiamotorsindia no progress till date. ...

Jul 10, 2021 by PRADEEP PARALKAR

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Bihar
  • |
  • Chattisgarh
  • |
  • Jammu & Kashmir
  • |
  • Punjab

Consumer Forum :

  • Sikkim
  • |
  • Orissa
  • |
  • Himachal Pradesh
  • |
  • Jharkhand

Online Complaints :

  • Insurance Complaints
  • |
  • Mobile/Laptop Complaints
  • |
  • Real Estate Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Talk to a Lawyer
  • ©2022 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.