Swiggy
- Smashed Cake Open
Aditi Goyal filed this complaint against Swiggy on Sep 15, 2023
I had ordered a cake from swiggy amounting Rs. *** and first the agent had delayed the delivery for whole hour and half and when i got the cake it was completely damaged rendering it useless. Moreover when i had logged a complaint the support givers only offered a Rs. *** coupon on Swiggy which had to be used in next ** days, making it a compulsive compensation. The customer care is actually only saying that they just regret this occurrence with no actual intent on solving my problem by either refunding ***% of my order value in original payment mode or replacing the order.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Swiggy
Resolved
Frustrated? File a Complaint
Asus
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
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