Jiomart
- Several items were missing from the order and i have gotten only partial refund so far Closed
Nijeesh Joshy filed this complaint against Jiomart on Jan 07, 2021
i ordered ** items from jiomart on *th of December **** ( order id: *****************M ) . when the order arrived there were only * items out of the ** items were there, the rest were missing.
when i contacted jiomart regarding this issue, they created a ticket ( ticket number: ********** ) and promised me a resolution with in a weeks time.
after two days i got ***.** refunded to my account for that order, and they closed the ticket. but actually the total amount that had to be refunded was ****.**rs. ( so still ***.**rs is pending to be refunded.)
i have been trying to resolve this issue with the cs team for more than a month now.
during this time period the cs had closed the ticket without any resolution several times. So i had to ask them to reopen it.
since last week they have stopped responding to my mails.
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Resolution Demanded:
Refund / Credit for purchase
Jiomart
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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