File a Complaint against Jiomart
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jiomart - Order not delivered since Open
Iam writing to you after continuos follow up with jiomart customer service via email and calls, for my Order #*****************A which was placed on **Feb ****. I have till date not received the order nor I am able to cancel the order as the st...
Mar 27, 2023 by Jane Pereira
Jiomart - No action for retrun Open
It was used product and as per policy return is eligible but one is interested to take action since 8th march 2023...
Mar 20, 2023 by Naina wagh
Jiomart - FOR PAYMENT REFUND Open
I AM SHRIYANSH PORWAL FROM UTTAM SALES AGENCIES ASHTA. I ORDER *PICS OF SAMSUNG M** *G (*/**) PHONES FROM JIO MART DIGITAL ON *TH OF MARCH ****... THE ORDER IS NOT CONFIRM & CANCELLED BUT MY PAYMENT IS NOT REFUND TILL THE DATE SO KINDLY I...
Mar 19, 2023 by Shriyansh porwal
Jiomart - Fake product delivered Open
on **/**/**** i ordered boat rockerz *** pro from jiomart app. on **/**/**** it was delivered to me and after opening the package i found out that the product was fake. immediately after noticing it within half an hour i requested to return th...
Mar 14, 2023 by AMAR VEER
Jiomart - Not Returning Damage product Delivered Open
I have placed a return request for damage tv delivered on ** Jan **** and it was said your complaint will be resolved in *-* days. It's now been more than ** days and I am still waiting for the return request to be processed. Every time I call ...
Mar 09, 2023 by Shashank kumar
Jiomart - Order not delivered Open
I have received a message that your order will be delivered today. After sometime I checked the order in jiomart website. Now it's showing returned. I call to their customer care and even chat with them. They are saying that your order returned...
Feb 26, 2023 by Pallav Kumar
Jiomart - Poor response from JioMart team for servicing or replacing my KODAK TV Open
I have purchased a TV, a KODAK *** cm (** inch) Ultra HD (*K) LED Smart TV, *XPRO Series **UHDX*XPRO through JioMart on **th October **** and I received the TV on **nd October and the order ID is *****************W, and the registered mobile nu...
Feb 23, 2023 by Anandha priyan Koodalingam
Jiomart - Full accessories not received Open
I have order lifelong ***wtts mixing grinder with * jar with cap but I have received * jar and * cap missing small jar.when i have doing replace my order jiomart rejected my request.plg resolve this issue and take action....
Feb 20, 2023 by Ravi kant
Jiomart - Pedered for 2 quantities received only 1 quantity Closed
Call Ticket ************ I have ordered for wires I have ordered for two quantities of my product on *nd february same has received by me on *th December but only * quantityI have complined for same also but till now my complaint has not bee...
Feb 18, 2023 by Krish paragbhai shah
Jiomart - PACKAGE NOT DELIVERY Closed
SIR MY ORDER NO WITH JIO MART ************ SHIPMENT NUMBER ************ INVOICE NUMBER S**BOEPTMC THIS PACKAGE STILL NOT DELIVERED IT IS SHOWING AT CHN_THIRUMULLAIVAYAL **.**.** BUT STILL NOT NOT DELIVERED SIR KINDLY CHECK IT AND DELIVER...
Feb 14, 2023 by MOHAN DAS TK
Jiomart - Used package deliverd after 12 days Closed
Last month I order some products from jiomart . On ** January I get a call for delivery, as I was not at home I asked the deliveryman to cancel the order. He denied canceling the order as I had already paid for the product. So, he takes OTP fro...
Feb 12, 2023 by Sheikh Sajib Alom
Jiomart - Delay and No Concrete Response Open
I placed an order for an Apple Watch SE on the **th for gifting. Delivery was scheduled for **th. It's more than ** days now and everyday the delivery day is postponed for another date. I am calling/writing emails to the Jiomart team but they g...
Feb 06, 2023 by PANKAJ MANI
Jiomart - Refund not giving Damaged product taken back Closed
I have purchased * TV from JioMart * found ok * found damaged while installation on **th Dec **. Installation person promised replacement in * days. *rd Jan Damaged pc was taken by JioMart replacement promise in ** hrs. Till date after repeate...
Jan 14, 2023 by Anand Naik
Jiomart - Refund not done Closed
I have placed the order and declined the product delivery when attempt was made on Jan-*nd **** within * days. Now even after ** days no information of refund has been initiated except the fake promises Name Naresh Kumar Order Number ******...
Jan 13, 2023 by NARESH KUMAR P
Jiomart - Product not delivered not refund the amount Open
i have book an item Axter combo pack of * pair of multicolur shoes for men (HSN: ******,SKU:RUV**IWDZY)...
Jan 11, 2023 by MAHESHA. N. C
Jiomart - Refund Not Received Open
I have order mobile on Debit Card EMI but cancellation the product on same day. Still my refund is not received & EMI is deducting...
Jan 05, 2023 by Siddhesh Umekar
Jiomart - Used and defective product received Open
I have ordered voltas beko *.* kg top semi automatic washing machine from jiomart online app. with prepaid amount of ₹**** through Google pay on **th November ****. Machine delivered on **th November ****. But delivery agent don't asked for O...
Jan 05, 2023 by Vinita Gupta
Jiomart - Return request rejection Open
I have ordered Zebronics LED cooling pad for my laptop ** days back. The delivery got too delayed than it notified before. So I bought it somewhere else. I tried cancelling the product both through the app and customer support. Both were vain. ...
Dec 20, 2022 by Gomathi S
Jiomart - Product default Refund Open
I have booked the Axter Co*mbo pack of * pair of Multicolor Shoes for Men (HSN:******SKU:RVU***WDZY) ...
Dec 17, 2022 by MAHESHA. N. C
Jiomart - TCL LED TV not delivered and refund pening Open
BOOKED TCL TV AND PHILIPS OTG ON **TH OCTOBER **** AND FIRST CANCELLED THE PHILPS TCL BY THE JIOMART AND REFUND CREDITED IN SOURCE OF ACCOUNT ON *TH NOV**** AFTER BEGGED MANY REQUSET WITH JIO MART. THEY ASSURED THE BALANCE TCL LED TO DELIVER A...
Dec 09, 2022 by Mohammed irshad
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Questions about Jiomart
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How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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