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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jiomart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jiomart - Item not returned Open
Order in jiomart a sandal crox *** rupees dt.**nov.**** it delivered **nov.**** .it's too short in size we raised return request, request accepted but after some time it will rejected ?we have contact with company customer care number * times b...
Nov 30, 2023 by Atul Rathi
Jiomart - Got damaged tv from jiomart Open
Myself ordered a TV of Foxsky company from Jio Mart on **/**/****. The TV was delivered on */**/**** in damaged condition so i raised return request. The company picked the product on **/**/****. And till today the consumer have not received an...
Nov 06, 2023 by S.LAKSHMAN
Jiomart - Recived Wrong and damaged product Open
I ordered Smart TV from jiomart and I received a damaged led tv . I contacted customer support too many times and they are saying everyday that it'll resolved soon but I never received any updates about it....
Nov 04, 2023 by Neha Saha
Jiomart - Installation was not done Closed
I am writing to express my extreme disappointment and frustration regarding the lack of progress in the installation of a TV that I purchased from Jiomart on October *, ****. Despite my repeated attempts to contact your customer service repr...
Oct 31, 2023 by Harsha vardhan
Jiomart - Ji oMART not accepting the return and providing the refund Open
seems this will be almost a month and jio team not updating me and closing the tickets as well calls get disconnected from their team and no call backs after waiting for half and hour so on calls ,multiple times images of brand box attached h...
Oct 09, 2023 by rahul
i have placed an order on **th June **** and delivered product is damaged so i raised a return request but jio said that you go to product service centre for replacement or return but after complaining so many times jio approved return request ...
Oct 08, 2023 by Vinay Sharma
Jiomart - Fraudulent behavior at Jiomart Open
There is constant issue observed where the ordered items are not fully delivered however bill shows entire items billed. In my latest order same thing happened and knowing such instances recurring, I opened the delivery in front of the deliver...
Sep 28, 2023 by BINU ABRAHAM
Jiomart - Missing product delivered Open
Order ID *****************A product name boAt Airdopes *** RTL True Wireless Earbuds with with upto ** Hours Playback, IWP Technology, Blue order Kiya tha delivery boy ke samne box open kiye box ma boAt Airdopes missing hai hame empty Grabege ...
Sep 13, 2023 by Ranjit kumar Gupta
Jiomart - Not providing refund Closed
Sir i ordered boat neckband on jiomart on ** aug ****. It was delivered on ** aug. But the product was damaged so i raise the return request but don't know why they rejected my request and after talking to his team they told me to wait but now ...
Sep 11, 2023 by Vishant Dwivedi
Jiomart - Package not delivered Open
Product ordered in June **** still not delivered. Multiple complaints including legal notice given, still not resolved. ...
Sep 01, 2023 by Anuja
Jiomart - Refund not issued Open
I had ordered * products using the Jiomart Android app. Out of * * got damaged and was taken away by the delivery boy. He told me that a refund would be initiated but it has been more than ** hours and I haven't received any refund from Jiomart...
Aug 31, 2023 by Aakash Jaiswal
Jiomart - Refund Returnd not paid Closed
I have canceled my order does't pay my amount have been waiting * Days ...
Aug 29, 2023 by Bahubali chandrakant kamagouda
Jiomart - Product returned but no refund Closed
I have returned the product but there is no refund ...
Aug 22, 2023 by Anjali Thombre
Jiomart - Order status is not shown in my jiomart app Open
I ordered fruits and vegetables for *** rs order is placed but after when I opened app and went to order tab it's not showing my order status whether it is placed or not....
Aug 12, 2023 by Rajitha kamalanathan
Jiomart - More than month gone not return my refund Closed
Dear I have placed one order on *july**** on *july**** the status showed returned so I contact customer care they said some technical issue so we refund your amount within *days after this many complains they create new reference number & time ...
Aug 11, 2023 by Yatin Kumar Miglani
Jiomart - Package not delivered and not received call from delivery person Closed
I ordered from jio Mart on **/**/**** but till date have not received the order.delivery boy cancels the shipment saying I was not available which is totally false.i do not receive any call from the person.please arrange for early delivery asap...
Aug 03, 2023 by Parul Agrawal
Jiomart - Order Not Being Delivered Closed
Hi Team Jiomart I Have Been Placing Multiple Orders On Jiomart But Every Time My Order Is Being Returned Without My Approval. The Reason Being Given As "BAD WEATHER". Cant Understand That Why JioMart Is Accepting Orders When It Isn't Able To ...
Jul 21, 2023 by Yash Bindra
Jiomart - PRODUCT DAMAGED AND NEARLEY EXPIREY Open
I ORDERD ON JUN ** **** AND I GOT DEILIEVERY ON ** JUN **** AND WHEN I GOT DEILIEVERY THAT AFTER ** MIN I SAW OPEN PRODUCTS AND THAT DAMAED * AND NEAREY EXPIRY IN ** DAYS SO I COMPLAINED TO ON THE SPOT JIO MART HELPLINE NUM ON *********** THER...
Jul 18, 2023 by DIPAK CHOUDHARY
Jiomart - Selling the products offline and cancelled the online booking orders Closed
I have booking the order in JioMart and they are cancelling the items online customers and selling the items in blackrates/ commissions how cheap this is. Your taking our money and keeping with you around *-* days at the end of the day your ini...
Jul 09, 2023 by Vinay
Jiomart - Regarding Refund Open
my order id is -*****************-A Order date- **May **** Shipment No---****************A-** product total-- Rs.*** I have complaint several times but I have not received refund yet. I am in very much trouble. please help me. Thanks Reg...
Jun 25, 2023 by HITENDRA KUMAR
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Questions about Jiomart
Ask questions about Jiomart and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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