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Jiomart
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How to resolve Jiomart complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jiomart?
If you are not satisfied with Jiomart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jiomart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jiomart
But before filing a complaint, you should
a. Contact the customer support of Jiomart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Jiomart - Wrong product was delivered Open
Pillsbury gold atta *.* kg two packets were ordered, the delivered item was of two * kg packets. ...
Aug 07, 2024 by ASHOK KUMAR SHARMA
Jiomart - Return cancelled for wrong grounds Closed
I had ordered samsung M** from jiomart and raised a return request within stipulated grounds.y return was cancelled arbitrarily even when the package was not even opened. I called their customer care multiple times which they kept avoiding the ...
Jul 29, 2024 by shraddha dhange
They dont have time sense bcz delivery date is ** july reached same day only and not received today, i'm waiting from * days.*************** order id regarding...
Jul 29, 2024 by Paramanand
Jiomart - Package not delivered Closed
Order placed on June **. Order Id *****************A. Around one week has passed, but order is not delivered. I have raised complaint to Jiomart with Ref ************ but to no avail. Hence filing complaint. Kindly help me to find a resol...
Jun 28, 2024 by Amlan Avijit Bardhan
Jiomart - Package not delivered Closed
They just keep on extending the delivery dates and not delivering the order First it was ** may then it was ** May and now it is not showing anything.moreover there customer care service is of no use they do not give you replies of the querie...
May 29, 2024 by Shalini Thakur
Jiomart - No refund for 2 orders Closed
My prepaid Order canceled by jiomart itself it was said refund within * working days. so I took another order and in another order damaged items was delivered so I didn’t take order. The delivery guy said refund will be for items not taken b...
May 28, 2024 by Aliza Thapa
Jiomart - Amount deducted order not created Open
I tried to place an order and made payment via UPI phone pe.. amount was deducted however the order itself was not created.. this was the first time in used jio mart app and such a bad experience.. There is no direct customer support number to...
May 04, 2024 by Rumanaz M
Jiomart - Installation amount not refunded Closed
I ordered Lloyd split AC through Jio Mart app on ** April **** along with resq installation service of *** rs. My ac got delivered on ** April ****. But even after waiting for * days no one came to install my AC. I made so many calls and raised...
Apr 29, 2024 by Chahat Lamba
Jiomart - Missing products not delivered and not refunding amount for missing products Open
I have booked order ID *****************A-** on **th April **** and today on **th April ****. Only few items are delivered and only there were many iiems missing. *. Jivana Premium Classic sulpher free sugar * Kg - * packets - *** Rs *. Wa...
Apr 22, 2024 by Sateesh Singh
Jiomart - Expired and incorrect item delivered Closed
*: Ordered ***gms Toothpaste but received *x ***gms toothpaste and *x toothbrush (incorrect item) * : Received expired Mayonnaise Called support on **/**/** and a complaint ticket was raised (************) stating that a refund will be iss...
Apr 10, 2024 by Nayna Atara
Jiomart - Damaged and wrong package delivered Closed
I ordered a wireless earphones named "HOPPUP PREDATOR" from jiomart. They gave me the wrong earphones that is nowhere as near as is advertised and also seems to be very damaged. I kindly request a refund or replacement with the correct product...
Feb 26, 2024 by RITHIK KANNAN
Jiomart - Jiomart Product delivery is not done Closed
Order number : *****************A & Shipment ID : ******************A-*** has not been delivered but App shows delivered on ** Feb **** My Previous order all my grocery items were having oil on it. Delivery person told me there is leakage i...
Feb 20, 2024 by Vishwanath Patil
Jiomart - Refund for recieved Closed
I have ordered OnePlus * back panel arctic sky colour but I have recieved black colour from jiomart and when I called the customer care they told me to wait for * week to get the refund but I haven't got after a week I tried calling them again ...
Feb 03, 2024 by Vishal Dutta
Jiomart - Multiple cancellations of order Closed
I have placed an order may times using my Jiowallet amount, but it automatically got cancelled. Later, I paid the amount without using the Jiomart wallet, then that product got delivered. This happened for **-** times. These people want me to k...
Dec 09, 2023 by Sona
Jiomart - Product delivery is not done and not getting cancelled Open
Hello recently I have ordered a product in jiomart on **th November and still it's was not delivered and i have raised a complaint about this still no use and I have a raise complaint about cancellation but still it was not cancelled everyday c...
Dec 07, 2023 by Tarun kumar
Jiomart - Used and Defect Product delivered Closed
I had ordered product "NHR Kick Scooter with Led Lights" from JioMart and it was delivered on **/Nov/****. But once I opened the package the product seemed to be used and defective, as the LED lights on the wheels were not blinking as mentioned...
Dec 03, 2023 by Shahid Sabadia
Jiomart - Item not returned Open
Order in jiomart a sandal crox *** rupees dt.**nov.**** it delivered **nov.**** .it's too short in size we raised return request, request accepted but after some time it will rejected ?we have contact with company customer care number * times b...
Nov 30, 2023 by Atul Rathi
Jiomart - Got damaged tv from jiomart Open
Myself ordered a TV of Foxsky company from Jio Mart on **/**/****. The TV was delivered on */**/**** in damaged condition so i raised return request. The company picked the product on **/**/****. And till today the consumer have not received an...
Nov 06, 2023 by S.LAKSHMAN
Jiomart - Recived Wrong and damaged product Open
I ordered Smart TV from jiomart and I received a damaged led tv . I contacted customer support too many times and they are saying everyday that it'll resolved soon but I never received any updates about it....
Nov 04, 2023 by Neha Saha
Jiomart - Installation was not done Closed
I am writing to express my extreme disappointment and frustration regarding the lack of progress in the installation of a TV that I purchased from Jiomart on October *, ****. Despite my repeated attempts to contact your customer service repr...
Oct 31, 2023 by Harsha vardhan
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Questions about Jiomart
Ask questions about Jiomart and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Jiomart?
You can contact Jiomart customer service team between 8:00 am & 8:00 pm throughout the week. For Jiomart support please call on 022 61 220 220 or send email to cs@jiomart.com
What is Jiomart office address?
JioMart is an online selling channel of Reliance Retail Limited.
Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao,
Mumbai - 400002
What is Jiomart customer care email?
You can send email to cs@jiomart.com
Where to find Jiomart discount coupons?
Who is the Owner / CEO of Jiomart?
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