Goetc Private Limited
- Service not rendered and refund not released Closed
Anshuman Sureka filed this complaint against Goetc Private Limited on Aug 07, 2023
Chronological details of events around my interaction with GoETC:
**th June: Booking and payment made for service to start from **th June
**th June: No service, just a message saying it is delayed and will start from **th July
*th July: Confirmed that service will start from **th July
**th July: Again no service and a message saying refund has been initiated, will be received by me in *-** working days
**nd July: Followed up by me on refund, got a response saying there was some technicial issue due to which it didn't get processed and an assurance that it'll get done by **th July
**th July: Followed up on refund to no response
**th July: Followed up on refund, only response was will check and get back
*th August: Still no refund or any response
In this case I am being terribly mentally and financially harrassed due to the actions of the company and I am feeling depressed because of it. It is hampering my daily actions and disabling me from carrying my daily routine work.
Payment made to GoETC was ₹**** but subsequent damages incurred by me due to them not refunding my amount goes up to the tune of ₹**** which I had to pay as finance charges on my credit card bills as this amount was blocked in GoETC’s account and I have spent additional money on cleaning services for the car.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Goetc Private Limited
Resolved
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Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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