Realme
- Service not provided Open
Abhishek kumar filed this complaint against Realme on Jul 13, 2020
I had contacted realme chat support for repair of my realme buds air on twenty third June and asked them to register a complain and provide me service they asked my details and said they had registered the complain. Then I asked them the same on twenty eight June while my warranty expired on **. They assigned me a callme service which means pickup and now they are saying that u hv not any past records so we will not provide u the service. They ask me for screenshot of **rd June's chat. When I checked it on website of realme support then it was deleted. And on *th of July there is no chats available of previous month. I have some SS on the basis of which realme could help me but they aren't helping.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Realme
Resolved
Frustrated? File a Complaint
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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