- Service not provided Mental torture No proper response from JIO Open
I was having problem with my existing hathway cable connection and then suddenly met your JIO representative - Satish (**********) . He totally convinced me that they provide **hr service and there will be no issues . I only later realised he was just lying and selling a product and had no truth in him. I anyways took the connection and after one day , it stopped working. I called all the numbers but no response and no call back also.( **********/********** Raghu) . Then I called the JIO call center and registered a complaint . They promised me that next day morning * it will be fixed. Whereas when you sold the product you mentioned **hr service. Next day came and no one bothered to handle the call. I again called the above numbers and no response.I then requested for a full refund as I knew my mother who would be alone later cannot manage such kind of nonsense and calling everyday.
On **th Feb, they only refunded INR**** and are not willing to refund in full.
I have been really tortured by them for taking so long to resolve my complaint , no proper responses to my questions and even now not willing to give me my full refund.
I want them to be punished for this incompetence and carelessness towards customers.
looking forward to your evaluation and response .
thanks and regards
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Hathway Broadband Internet
"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
As per the Jio offer, I have been provided with Setop box. However the remote provided has not been functional right from day *. I have called like * times and every time they claim to fix the issue in ** hours. I had even escalated to the Appl...
Jan 29, 2020 by Santhosh Kumar
Jio fibre meerut cheated by selling residential connection to corporate. Now they denying to give full refund.Its been tw months and no response received from Jio....
Jan 26, 2020 by Sonal Modi