File a Complaint against JIO FIBRE
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against JIO FIBRE?
If you are not satisfied with JIO FIBRE, file a complaint now:
1. Go to "File a Complaint" form
2. Choose JIO FIBRE and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from JIO FIBRE
But before filing a complaint, you should
a. Contact the customer support of JIO FIBRE first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
JIO FIBRE - Cheating from jio customer care Open
RESPECTED SIR, I SOHAN PRIYATAM, MOB NO. **********, JIO FIBER NO. +************ WOULD LIKE TO STATE THAT I HAVE TAKEN THE JIO FIBER PREPAID CONNECTION ON **.**.**** AS A TRIAL SUBSCRIBER AND DURING TRIAL I MIGRATED MY JIO FIBER TO POSTPAID A...
Apr 25, 2023 by Sohan priyatam
JIO FIBRE - Complain against Adesh Kumar of JIo Fibre Closed
Today (**/*/****), I applied for jio fibre connection in my house, Mr Adesh Kumar (**********) representative of JIo Fibre, Indirapuram, Ghaziabad (UP), didn't respond to my queries, I did many calls to him, but later he didn't pick my call and...
Feb 11, 2023 by SwApnadeep Chakraborty
JIO FIBRE - Ethernet connected with jio fibre but some of websites are not working Closed
I have connected my laptop with jio fibre but some of websites are not working. And also they didn't provide fibre wire cable, they have connected with existing fibre cable...
Jan 29, 2023 by Sunil kumar Kannaujiya
JIO FIBRE - Ping speed high Closed
My ping speed is highly mene kafi follow up liya but koi sun nhi raha hai so agar meri job gai to ye claim dijiyegaa...
Dec 20, 2022 by Tanvi Purohit
JIO FIBRE - No internet connection Closed
i have recharged my jio fibre and still it is not working my number is **********...
Dec 02, 2022 by NIKUNJ JAIN
My jio fibre cable was cut down by a truck on **th Feb but even after repeated requests, Jio is not sending a service engineer to fix the cable. They are telling me to wait for an indefinite period of time....
Mar 02, 2022 by Asma Majid
JIO FIBRE - Service not provided Open
I requested them to transfer my Jio Fibre connection from my old address to a new address on *st April as I need connection on *rd April as i am shifting to new house on *th April. They denied it & told due to unavoidable technical reasons they...
Apr 27, 2021 by Aditya Udaykumar
I requested Jio Fibre connection from there online portal. On *th July ****, Jio Fibre Sales rep came to my house, assured me connection would be done within */* days, did the documentation & asked me to pay for the new connection, which I did....
Jul 08, 2020 by Anurag Singh Bisht
JIO FIBRE - JIO Pathetic customer service and pathetic internet coverage Open
Sadly i fell victim to the fradulent marketing gimics of the jio fibre executives and fell for the fraud. I was told earlier that i will get ***+ live channels free. turns out it is only **-** and you have to pay an extra to get the others. And...
Jun 15, 2020 by AYUSH
JIO FIBRE - Service not provided Mental torture No proper response from JIO Open
Hi Team, I was having problem with my existing hathway cable connection and then suddenly met your JIO representative - Satish (**********) . He totally convinced me that they provide **hr service and there will be no issues . I only later rea...
Mar 15, 2020 by Jude Rajesh Natarajan
JIO FIBRE - Worst customer service and no response on complaints raised Open
As per the Jio offer, I have been provided with Setop box. However the remote provided has not been functional right from day *. I have called like * times and every time they claim to fix the issue in ** hours. I had even escalated to the Appl...
Jan 29, 2020 by Santhosh Kumar
JIO FIBRE - Refund not settled against wrong connection Open
Jio fibre meerut cheated by selling residential connection to corporate. Now they denying to give full refund.Its been tw months and no response received from Jio....
Jan 26, 2020 by Sonal Modi
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