Nobroker
- Service Blockage and Lack of Response Closed
Sandhya Mahalingam filed this complaint against Nobroker on Sep 25, 2024
I am writing to formally lodge a complaint against NoBroker for their failure to
provide adequate customer support and for unjustly blocking my access to
premium services that I had paid for. I subscribed to the "Super Relax" plan on
September **, ****, which cost around ₹*,***. After subscribing, I visited a
property on September **, shortlisted it, and provided a token amount to the
owner. However, the following day, I discovered that the rental terms included an
additional water expense not covered under maintenance. As a result, I decided to
cancel the plan and retrieve the token amount. I communicated this to my RM on
the afternoon of September **. Despite this, my RM marked the status as "House
Found" and blocked my access to premium features, even though I no longer have
a house or the benefits of the premium plan. When I reached out to both my RM
and customer support, I was repeatedly redirected without receiving a solution.
This has caused significant frustration and delays in resolving the matter. It has
now been five days since I have not been able to use my services. and the system is
prompting me to pay again to access owner details of other houses. The "Super
Relax" plan is only valid for ** days, and I have already lost six days of access due
to this issue. The lack of proper response and support from NoBroker has left me
feeling misled and frustrated, as my legitimate concerns have been ignored.
Additionally, I have received no responses to my emails. i have attched my invoice
for referenc
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Nobroker
Resolved
Frustrated? File a Complaint
Travolook
"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."
Sainathan G Iyer
Related Complaints
Nobroker - Subject Urgent Refund Request Due to Service Failure Closed
Dear Voxya team I am reaching out regarding my ongoing complaint through Voxya (Complaint ID: ******) related to the NoBroker plan purchased under my registered mobile number (**********). I am extremely disappointed with NoBroker's handling...
Oct 29, 2024 by Anthony
Nobroker - Fraud Harassment from NoBroker Closed
On Sep **st, I reached out to NoBroker for property searches. I spoke to Naresh from NoBroker, who informed me about their subscription and refund policy. Naresh informed me that the subscription I took, allow me for a refund on two thing...
Oct 05, 2024 by Navin Kataria
Nobroker - Payment Not refunded Closed
I had visited one property suggested by No Broker in Chennai and the No broker representative continuously pressurized me to pay the booking amount for that property even though I informed him that I need to consult with my family. The represen...
Sep 28, 2024 by Sarjoon
Nobroker - Not satisfied with the service Closed
False promises by Nobroker about property sale. Asking **k to convert property from B khata to A khata...
Sep 07, 2024 by Prerana acharya
Nobroker - Nobroker not issuing a refund Closed
I contacted nobroker for a noc / police intimation. Saideep Vinayak arware was my agent and told me this will be done in a weeks time. For more than a month saideep did not revert to me or contacted me inspite of me writing several emails. Even...
Aug 05, 2024 by Prini Daniel