Myntra
- Sending empty box without smart watch by Myntra Retail Net Open
Chavi Vetrivel filed this complaint against Myntra on Mar 02, 2021
I ordered boat storm smart watch on **th feb at **.** am ( midnight), I got a message at * am that it's shipped. Then morning I got message around *.** am it's out for delivery. Finally I received product by **.** pm the same day in sealed myntra cover. Since I always sanitise the cover n allow it to dry, I kept it thinking after *-* hrs I shall open. At *.** pm I opened the myntra cover it had a cardboard box which had cardboard strips & boat watch box.Generally any tech electronic gadget like this will come in cling wrap type of cover on actual brand box which we need to tear and it cannot be sealed again. But this had a transparent flip cover like we get for usb/mobile back case etc. with a barcode sticker on it saying boat watch. This cover also had a cello tape sticking to open. Looking at brand barcode I opened n removed the boat box which was opened not sealed and when I opened it was empty. No charger no watch. I raised the complaint to myntra but they refused to replace or refund money. I have lost ****/-
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Myntra
Resolved
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