Swiggy
- Security concern from restaurant owner Open
Sandeep Nair filed this complaint against Swiggy on Apr 24, 2019
Resolution Demanded:
Apology
On the evening of **th April ****, I had placed an order from Laziz pizza, beach road, Kozhikode, Kerala using my swiggy app. The order was paid via Paytm and delivered on time thanks to the delivery partner. The problem I had is the owner of the restaurant had come with the delivery executive to deliver the food on the pretext of wanting to know who the customer is. The food was for my girlfriend who placed the order using my swiggy account. He wanted to meet and talk with her on the pretext of getting to know a regular customer and I wasn't even a regular customer. I had ordered pizza only one time before this incident.
I had immediately called into swiggy to report the issue but I received no information regarding the same. This is a severe breach of security why would the owner of a restaurant want to go meet up with my girlfriend. Why has swiggy not taken any action? And this incident happened at night not even during the day. Had she requested the food to be delivered to her apartment? That is a severe breach of security. Two strange men showing up to her address to deliver one single pizza, its absurdity absurd. I want strict action to be taken against Laziz pizza and the owner. This is a cause for women's safety concern. Swiggy really needs to look into this had something unlawful happened, who would have to be blamed. This is not a small issue, how I believe that the owner of the restaurant is not a stalker and a potential threat to the safety of my girlfriend. I want severe strict action taken against the restaurant and I want to be informed about the action taken against them.
Does swiggy really want to wait until something unlawful happens before realising how big an offence this is? This is a breach of contract of confidentiality between swiggy and me as a customer.
Are you brand?
Are you Lawyer?
Swiggy
OYO
"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."
Roshin A Rahman
Related Complaints
Swiggy - Package not delivered Closed
Rider asked for otp to change rider and my account got hacked and package also not delivered ...
Apr 09, 2024 by Abhijeet sharma
Swiggy - Not recieved Swiggy refund Closed
I ordered paneer biriyani in swiggy but they delivered bagara rice and I raised issue through swiggy help. After that they initiated full refund and they told it will be Credited to your account from which I have paid for the order.Its alrea...
Apr 08, 2024 by B Srinivas
Swiggy - Missing item and received food quality not good Closed
I order noodles lollipop manchurian gray through swiggy but * item missing and received only lollipop..and lollipop condition so bed.. chicken are undress smell not cooked proper.. And all amount deducted and swiggy not refund my amount ...
Apr 08, 2024 by Resham kavitya
Swiggy - Bill amt is 283 but I paid 326 Closed
On apr *,**** I have ordered cake from bakingo, bangalore.the bill amt is *** but I have paid ***...
Apr 07, 2024 by Mathumitha
Swiggy - Ordered not delivered consent person does not call Closed
Swiggy delivery agent is sitting outside and smoking instead of making a phone call. Rest * to * times there has been no communication more Than *k has been waste now...
Apr 07, 2024 by Avena