- Rude staff and incorrect product description Open
I had placed order no ********* on pepper fry website. The item i received is not as advertised. The body is supposed to made to stainless steel, however the item has green paint inside which is not safe to store food and unfortunately the website pictures doesn't show whats inside.
The customer service refused to accept the return and then i escalated the issue. **hours and no one contacted me. *nd escalation done and some one from customer service called me and was very very rude. They simply do not want to accept their fault. the problem is still pending and i will file a case with consumer court shortly
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
I bought a dining table from pepperfry on **th June. Till now, my product is not delivered. It was supposed to be delivered by *th July. Called customer care many times. But they are not responding properly. Escalated to the highest level. Stil...
Jul 05, 2019 by Divya
A defective item is delivered by Pepperfry as the table lamp is not working with a brand new E** bulb. I had reported this incident to Pepperfry on * July **** but they do not even bother to respond....
Jul 02, 2019 by Thangaperumal Nadar
I ordered for Bedsheet for Rs. **** hoping to receive * bedsheets by comparing prices of all other suppliers. They were legible by mentioning in the title itself. But I have realised that Urban Ladder has put their title very cunningly sighting...
May 11, 2019 by I Kowda
I purchased the product only after seeing the *-day return policy. After assembling the bed we noticed that the floorboard is not attached to the frame of the bed and comes loose very easily. After initiating a return stating incorrect product ...
May 04, 2019 by Arunadhri
Pepperfry - Refund not made Closed
Order ID: *********. Defective product supplied by Pepperfry. Returned on **/**/** and refund was to be made within * to ** days. Neither refund made nor Mr Ayan Panigrahi (Studio Pepperfry, Saltlake Sector * Kolkata) nor customer care giving a...
May 03, 2019 by SHAILESH KABRA