Brand factory online shopping
- Reverse pick up and refund Closed
I placed order for lee cooper jeans on ** september **** i received product very late on ** october **** the size was bigger and also it was not looking original so i made request for refund i received an email that reverse pick up will be done within *-* days but it didn't so i started calling to customer care and writing an email but all the time i was getting email that we have receive your query and it will be sorted out soon. now finally they have sent me email that we are cancelling the reverse pick up on my confirmation i am really very very very disappointed with brand factory. my money, time and energy wasted a lot behind i had worst ever experience with brand factory. this is was not only enough i bought lee cooper t-shirt it was literally duplicate i hardly wore it once and the print and color got fade, thread came outside, brand tag torned...I strongly recommend not to buy anything from brand factory.
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I have ordered on **-Jan-**** and the delivery I received is incomplete and they didn’t complete my order nor they refund my money. Every time they say the complaint is escalated but they don’t give any resolution. I called every week and i...
Mar 09, 2020 by Manohar Bollineni
I have bought Santa Barabara Polo shoes from Brand factory online app order# ****** for **** rs on ** January ****, and had returned it coz of size issues it date I haven't received my Refund, when ever I called them they said they had refunded...
Feb 21, 2020 by Chinnagalla Lalith Kumar
Ts been ** days i have raised request for exchange. they picked up my product , but not delivered my exchange product yet when ever i spoke to them they asked me to wait * days more. for every day they are giving different delivery date. it i...
Jan 07, 2020 by Najmul Haque
Package not pickup in Return Request to ** oct ........
Nov 21, 2019 by Aniket Ugalmugale
Order#****** was returned on *th September, but even after multiple customer calls no update on refund...
Oct 28, 2019 by Ankit Agarwal