Myntra - Return on Hold

Hey,

So I requested a return within ** mins of receiving the product. It had few small dent ( same as pictures) and delivery guy came and said it's better I contact Myntra and get smart pickup arranged. When I called their team, they told me delivery guy mentioned missing price tags as the reason. I don't know where is this coming from. I have all tags, Bills intact. Nth is Missing and when I raised the complaint they marked it resolved without even asking for pictures or anything. It's really irritating and I would have rather kept the product to myself if shoes would have fit me. You can check all quality tags and whatever you need at your end as I'm sure you'll see it for yourself as it's in the original condition. This has been to and fro since couple of days so I'll attach the images of product and tags. Lemme know what tag is delivery guy talkin about which is missing. Cz he said to me just get a smart pickup arranged and nothing on tags/ bills.
And now when it got picked again, they say it's used. I haven't even stepped out of my house. It's exactly how I received the product.
Thank you!