Ajio
- Return not picked up in 2 months Closed
Atowar Hussain filed this complaint against Ajio on Jan 03, 2023
The issue that I have experienced was: I ordered a jewellery set from Ajio Order id FN********** which was delivered to me but the product was of poor quality and did not have any tags on it. It is their new tactic of not providing tag. So i requested a return for the item but my return has not been picked up ever since. Everytime i call their customer service and register a complaint, they ask me for a few days, then they automatically mark the complaint as resolved and cancel the return without any reason. Whenever i ask them for a reason they tell me that there has been issue with tracking id generation by their courier partner. How am i responsible for their inability to deal with their own courier partner? All they do is give me one date after another. And this cycle has been a never ending one, that has been repeating since past two months. Thet have mentally harassed me constantly with this irresponsible behaviour. I need a resolution as soon as possible
It occurred on: ****-**-**
I want a Ajio to pickup my return as soon as possible or atleast initiate a refund
I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.
Yours faithfully,
Atowar Hussain
Registered email address atowarhussain****@gmail.com
Order number FN**********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Ajio
Resolved
Frustrated? File a Complaint
Kurlon Mattress
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