Myntra and Ekart Logistics - Return Issue
Ankita Ahuja filed complaint against Myntra and Ekart Logistics on Nov 25, 2021
I purchased a mangalsutra set from Myntra, costing Rs.***/-, which I am trying to return since last ** days almost. The issue is that everytime pickup person is asking for some * digit Serial Number, which is no where mentioned on the Invoice or the item box. So, I asked for help from Myntra Customer Care, and they gave me the extended date everytime, no solution provided yet.
I am really upset with the Mynta Customer Care services and knowledge.
And also I requested to transfer my call to their senior, I was told to receive a call in **hours, also I never got any call from their senior.
I simply want yo return the product and want the refund.
Agents Name I spoke to till date are:
Sanjay
Sonal
Richa
Kanika
Arjun
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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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