Tata Cliq Samsung
- Return and refund raised on June no resolution till now Open
Babli satpathey filed this complaint against Tata Cliq Samsung on Jun 30, 2020
"Samsung Level U Bluetooth Neckband"
I bought this product on **th June and **th June received it. While connecting this Neckband with my phone Bluetooth of Oppo F* pro it did not supported tried multiple times however to cross-check whether my phone Bluetooth has issues, therefore, I tried with my other Bluetooth earbud of "OFFBEAT DABS which successfully got connected. hence I concluded that Samsung Neckband has issue and on the same day I have applied for the return and refund after which on next day I received a call from customer executive to whom I requested to call in some time as I was in my official meeting, but they never ever called back I tried several ways to connect with them through Twitter Instagram and after which I got a call on **th from CS again which they said on **th you will get a call from technical department and issue will be resolve.
It's already ** days now I understand that there is pandemic situation service is a little slow but there is no solution which they are providing
Nobody is helping me tried calling there customer care number (***** *****) several time but it always says that after * hours their Customer executive will call back and that * hour never comes.Please help me
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Tata Cliq Samsung
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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