Make my trip
- Reimbursement not done Closed
Anukriti Kaushik filed this complaint against Make my trip on Jul 06, 2020
I booked ticket from make my trip from mumbai to delhi for **th february,** for two of my relatives who are senior citizens.
After reaching the airport they are being told that there ticket is cancelled and they do not have any booking.
After having talk with make my trip executive they asked us to book new ticket instantly and they would reimburse the cost for the same.
I have been in contact with them since then and got written confirmation that yes they would be making the reimbursement but they have not.
Its been * months now and they have even closed my issue.
Since months I have been trying to be in touch with them but they are not responding.
It has been mentally harassing for me since I have been literally on calls for hold for ** mins.
The amount of ** thousand is a very big amount for anybody and I really need my money back.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Make my trip
Resolved
Frustrated? File a Complaint
Labbaik Umrahs
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Zeeshan
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