- Regarding the refund Open
I have book food through Zomato on **.**.****. After booking same time cancel my order by mistake and the Zomato is taken ***% penalty of my food. Then I send mail to customer care. He told me our agent went to your location for delivery at that time you were not present in the home. After canceling this order I again book my food and food successful delivered at my location. Many times I booked food and it always gets at my location. Customer care giving wrong details to me. m
My issue is about the refund of my money. Because the food cancelled at the same time when booked. Food was not prepared then how they can take a ***% penalty. Really worried about my issue if anyone does not control online marketing then customer always make a fool. I want your help to solve my issue.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Hathway Broadband Internet
"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
I placed an order worth rs. ***.** on Zomato. I made the payment using Google pay. The payment was failed but the money was deducted from my account...
May 07, 2020 by Gautam Sharma
I had ordered a list of items from zomato of which few where not delivered... Now zomato is stating it wont refund the money ...
May 02, 2020 by Kamlesh
The first time I installed the Zomato application and am not even order the food but while adding my card details to the payment option. My money got deducted by Rs.***.** rupees. Also, I showed my order history to the Zomato team through mail....
Apr 22, 2020 by sivakumar
I ordered food from zomato app but order failed and money deducted from my account. Date of transaction: Date of Transaction - **th April**** Location: Pune Order - Biriyani...
Apr 18, 2020 by Srinivasan
I ordered the food at *:** and till *:** no update. I contacted the ZOMATO gold support and they couldn't connect to delivery boy too. After awhile they cancelled my order. What kind of behavior is this? They made me wait for * hour for the fo...
Apr 02, 2020 by Himanshu