Zomato
- Regarding the refund Open
SYED MOHSIN HAIDER filed this complaint against Zomato on Apr 17, 2019
I have book food through Zomato on **.**.****. After booking same time cancel my order by mistake and the Zomato is taken ***% penalty of my food. Then I send mail to customer care. He told me our agent went to your location for delivery at that time you were not present in the home. After canceling this order I again book my food and food successful delivered at my location. Many times I booked food and it always gets at my location. Customer care giving wrong details to me. m
My issue is about the refund of my money. Because the food cancelled at the same time when booked. Food was not prepared then how they can take a ***% penalty. Really worried about my issue if anyone does not control online marketing then customer always make a fool. I want your help to solve my issue.
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Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
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"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"
Rajiv Kinger
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