Agoda
- Regarding booking of one way flight ticket inspite of my request for round trip flight tickets Open
Pradeep Kumar Majumdar filed this complaint against Agoda on Apr 07, 2023
Booking IDs: ********* and *********
I opted for ROUND TRIP flight tickets - Doha to Delhi and Delhi to Doha on **/**/**** and **/**/**** respectively for which I was charged Rs. *****.** but after few hours I got e-mails from AGODA - one confirming my flight booking from Delhi to Doha and other with the message "We had a problem processing one flight booking, and were unable to confirm the flight".
I have two big questions to ask; (*) when I opted for ROUND TRIP, why only RETURN TICKET was booked without my consent. (*) How can I come back from Delhi to Doha when I have no booked flight ticket from Doha to Delhi. Now if I cancel the booked ticket, as per cancellation policy, I will not get any refund.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Agoda
Resolved
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Meesho
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