Videocon D2h
- Reg contineous reminder massage clip flashing on Tv screen for recharges Closed
Himanshu B Shah filed this complaint against Videocon D2h on Dec 25, 2019
Inspite of our regular complaints n nemorous of ph calls.... for the Repeated request ... "Tht we do not want any reminder recharge clips on tv screen for recharge of our subscription"... yet nothing is done . Only false assurances are given to us .
It is very irritating n anoying that well in advance almost before ** days subscription period ends .... Every time ... every min.... repeated reminders for recharges ... contineously flashes on the tv screen .... This reminder clips almost occupy */* of the tv screen... This is just like a torture to the viewers who are watching their favorite programmes n right in the middle these messages are flashing up ....
When complaints are made to service tele executives they are either giving us false assurances or sometimes giving us the reason of defualt setting by videocon d*h. N they cannot do any thing on this .
we once again request tht we do not want any kind of recharge reminders forever.....we know when to recharge .... but during our paid subscription days you cannot contineosly flash the recharge reminder messages every * min ... We are not paying to watch your recharge reminder clip ....
Hence our strongest request will b ... Stop flashing recharge reminder clip every now n than or else matter will be taken at the higest possible levels n even with the various television channels n trai for the obstruction in the rights of the viewers in middle of viewing their favorite programmes ....
Hoping for your immediate action ...
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Videocon D2h
Resolved
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"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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