Manipal Hospitals HAL Bangalore
- Refund unprocessed for unutilized premium appointment Closed
Shalini K filed this complaint against Manipal Hospitals HAL Bangalore on Oct 27, 2024
Hello,
I booked a premium appointment worth Rs **** with Manipal Hospital HAL airport road on **Oct**** for **Oct**** **.**pm slot (Internal medicine -Dr (Col) R D Holla) via Manipal hospital application. On **st October morning around *:**am I cancelled the appointment as I couldn’t make it due to rain.
From then I have been reaching Manipal hospital customer care multiple times to understand why refund is not being processed. My concern is not being addressed and they just say refund will reflect in *-* days. Until today (* days past cancellation), I have neither received refund nor a proper intimation re refund processing. One time the hospital called back and the associate instead of addressing concern routed me to some number where I waited around **mins, but nobody even picked the call up. They didn’t reply for the mail I dropped as well. Much of my time is wasted in trying to get my refund, which was supposed to be proactively triggered from hospital as per their refund policy.
Please facilitate prompt action so that I get complete refund of Rs**** for the cancelled appointment. The snippets of appointment, cancellation message and refund policy in Manipal hospital app provided.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Manipal Hospitals HAL Bangalore
Resolved
Frustrated? File a Complaint
NoBroker
"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"
Rajiv Kinger
Related Complaints
Manipal Hospitals HAL Bangalore - Medical Negligence Closed
Hi team, I want to lodge a complaint against the negligence faced by us in Manipal Hospitals. Kindly look into the below and assist. My father, Ashok Patel was brought to Manipal hospital in HAL Bangalore on the **th of June around *.** P...
Jul 06, 2020 by Heena Patel
Manipal Hospitals HAL Bangalore - Worst staff Open
We had ordered a horlicks for the patient, for which milk and horlicks were given seperately and had not provided any stick to mix the milk with horlicks , and it's been one hour till now no response from any catreen guys and staff, WORST EXPER...
Apr 14, 2024 by Varun Singh