Makemytrip india Pvt Ltd
- REFUND TAKEN OUT OF MMT WALLET WITHOUT CONSENT Closed
Mahendra Bindra filed this complaint against Makemytrip india Pvt Ltd on Mar 30, 2021
AFTER ALMOST * YEAR OF FOLLOW UP. MAKEMYTRIP GAVE ME A REFUND, BUT THERE WAS DISCREPANCY IN MY REFUND SO I REACHED OUT TO MAKEMYTRIP ON TWITTER AND TOLD THEM TO REFUND THE CONVENIENCE FEES AS PER GOVERNMENT GUIDELINES WHICH THEY DIDN'T REFUND EARLIER. NOW THE ISSUE IS THAT THEY HAVE REFUNDED THE CONV FEES BUT THE EARLIER REFUND AMOUNT OF ****RS IS NOW NOT REFLECTING IN MY MMT WALLET. AND IS STUCK IN SOME PAYMENT GATEWAY WHICH WAS INITIATED WITHOUT MY CONSENT. SOLUTION WOULD BE TO IMMEDIATELY BRING THAT AMOUNT BACK INTO MY MMT WALLET ASAP.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Makemytrip india Pvt Ltd
Resolved
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"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."
Krishan Sharma
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