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Makemytrip india Pvt Ltd

 - REFUND TAKEN OUT OF MMT WALLET WITHOUT CONSENT Closed

Mahendra Bindra filed this complaint against Makemytrip india Pvt Ltd on Mar 30, 2021

AFTER ALMOST * YEAR OF FOLLOW UP. MAKEMYTRIP GAVE ME A REFUND, BUT THERE WAS DISCREPANCY IN MY REFUND SO I REACHED OUT TO MAKEMYTRIP ON TWITTER AND TOLD THEM TO REFUND THE CONVENIENCE FEES AS PER GOVERNMENT GUIDELINES WHICH THEY DIDN'T REFUND EARLIER. NOW THE ISSUE IS THAT THEY HAVE REFUNDED THE CONV FEES BUT THE EARLIER REFUND AMOUNT OF ****RS IS NOW NOT REFLECTING IN MY MMT WALLET. AND IS STUCK IN SOME PAYMENT GATEWAY WHICH WAS INITIATED WITHOUT MY CONSENT. SOLUTION WOULD BE TO IMMEDIATELY BRING THAT AMOUNT BACK INTO MY MMT WALLET ASAP.

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase

Makemytrip india Pvt Ltd

83 Total Complaints
33 Total
Resolved
39.76% Consumer Satisfaction

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