Myntra Company
- Refund request for wrong different item Closed
Sudhakar Vupparapalli filed this complaint against Myntra Company on Jun 27, 2020
I've placed for an order for PUMA Men Navy blue G. Vilas IDP Shoe of size **UK on ** June and to my surprise received an used Men Fila Black shoe of Size *UK on ** June. I've immediately requested for return stating that ive received a wrong / different product; and the pickup boy has put my request on hold asking me to contact customer service team. Their customer service team took my complaint and asked me to wait for ** hours; and resolved the issue in ** hours stating - " the product was shipped to you in a proper and intact condition after a successful quality check. Hence, your claim has been declined."
Im trying to reach out to their customer service team and requesting for a call back and the team was of no help. I'm at complete loss here. I paid the penalty for their poor quality check, poor investigation and poorest customer service ever. They're doing fraud with their customers and enjoying with our hard earned money.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Myntra Company
Resolved
Frustrated? File a Complaint
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
Vasanthkumar K
Related Complaints
Myntra Company - Exchange not possible Closed
I ordered * sweatshirts from Myntra, after receiving my product i mistakenly collected the insider points and the size of the sweatshirts was smaller and i requested to myntra to kindly "exchange" the size, i called them * times, tweeted * time...
Aug 19, 2020 by Sandeep Freddy
Myntra Company - Product returned but refund not done Closed
The product delivered was sub standard so immediate refund was posted without even opening the product fully, next day the Myntra pick up boy came checked and collected the refund packet, but after sometime they say that the price tag is missin...
Aug 07, 2020 by Manish kumar Tiwari
Myntra Company - Incorrect item delivered by Myntra Closed
I had ordered a H&M jeans from Myntra but they had delivered joggers for *-* year old kid. So, I had filed a complaint and demanded a refund plus return request on ** July ****. But they didn't respond and told me to wait till ** July ****. Sti...
Jul 28, 2020 by JASMINE SHARMA
Myntra Company - Missing Product Closed
I ordered a "Vishudh Women Teal & Gold-Toned Self Design Kurta with Trousers" pertaining to the order number *******-*******-*******, on **th june ****, the ordered has been delivered on **th june ****, but received only trouser in packet, kurt...
Jul 16, 2020 by Ayesha Parveen
Myntra Company - Fraud Closed
Dear sir, This is regarding the shirt I ordered online at Myntra. I have not received the product but there site says it's delivered and now they are not ready to refund my money. I feel cheated and I need your help on this. Thank you, ...
Mar 06, 2020 by Asadullah khan