Rohan Rajesh Temkar filed complaint against IRCTC on Nov 25, 2021
I had booked tickets from 'Panvel-Thivim' for January ****,Train number ***** Mao Festival Special, whose ticket is ₹***
But now am checking that the ***** is cancelled and our tickets are transferred to *****,whose ticket is ₹***.
There was no notice from IRCTC regarding the train change, and no refund message regarding the price difference.
And moreover, we could missed our train because we could waited for ***** at the platform that would have never arrived.
Return train is also change from ***** to *****.
Please refund us or upgrade our seats to upper class.
Below I have mentioned all the ticket PNR details.
PNR-
Panvel to Thivim
***-*******
***-*******
***-*******
Thivim to Panvel
***-*******
***-*******
***-*******

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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