- Refund of Closed Hathway Broadband Account Open
I have Hathway Broadband Account in the name of Laxminarayan Mundada in Pune, Maharashtra having Account number as **********.
I was the Hathway Broadband service since last * years. But unfortunately, since March ****, i was facing frequent down time in internet which sometimes has gone upto *-* days at one stretch. This has caused me financial and metal loss in a tremendous amount. I was stressed a lot and this situation hampered my work since last * months. Even the Hathway person who used to solve the problem with my connection was giving me some absurd reasons and providing excuses for down time. Here i would like to add that there is another hathway customer in my building who was not having any issue with the internet but at the same time i was facing the problems with service of Hathway Broadband.
Because of this reason i decided to not to continue with Hathway Broadband service and applied to discontinue the service of my broadband account with Customer Care Center with Service ID No. ********W******.
I have paid Rs.*,*** for yearly subscription of unlimited plan. Details are mentioned below -
Account number :**********
Plan name:RTN special-*yearly-*U
Start date:*March ****
End date:* March ****
Amt paid: ****
No. Of days left:***
I had cancelled the subscription and requested to refund the balance amount paid upto the month of March ****. This request was raised to Hathway Broadband customer case center and also on their instruction mail of these facts were sent to email@example.com. But unfortunately no person from Hathway Broadband responsed me. Rather customer care center closed down my above mentioned service id on their own.
I am attaching below the screenshot of the no.of complaints for reference. One can easily diagnose the pain i have suffered due to Hathway broadband poor service after looking at the screenshots of compaints i have raised during the last * months.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
Its been almost ** + days since i have initiated for the refund...but still i haven't received any response from the Hathway Broadband Provider...
Sep 25, 2020 by Ambar Shukla
I am receiving SMS from Hathway broadband that they would start legal proceedings against me if I don't return the modem. I was using Hathway service in Bangalore about * years ago and since have moved away from the place. When I was moving, I ...
Sep 24, 2020 by Naveen
I am Customer of Hathway since ****. My plan is ** mbps. As due to lockdown I am working from home & I have faced may issues like it frequently net got disconnect, freeze for *-** sec. & ping issues. From last *-* months I have made complain *...
Aug 08, 2020 by Prem Gohil
We have installed hathway broadband last week. They have only taken money but there is no internet connection since installation.. everytime we call them (Vikas and Ashish) they will say they will get back but nothing has been done. Thier serv...
Jun 27, 2020 by Vijeth
Connection of my broad band customer account no ********** , Kolkata city is still down. Complaint via twitter and mailed * reminders to their MD, however no resolution till date. These is a prepaid connection and bills are paid quaterly. Non o...
Jun 16, 2020 by Rustam N