Makemytrip
- Refund of Airticket cancellation Open
Abi Abraham filed this complaint against Makemytrip on Jun 13, 2020
I have booked * tickets from Dubai to Amsterdam round trip on ** Nov **** for travel dates ** April **** and back on ** June **** through Makemytrip. The airline was Saudi Arabian Airline which had stopover at Jeddah. Due to Covid-** breakout, all the flights were suspended. When I contacted Saudia Airlines for cancellation, they asked me to contact Makemytrip. I applied for a cancellation with Makemytrip by end of March **** and I got a reply on *nd April from Makemytrip confirming the cancellation request and stating that the refund will be processed in * to ** working days. It is now more than * months that I did not receive any refund nor I am getting any response from Makemytrip despite my repeated reminders. They cannot be contacted over the phone since the calls and chats are kept on automated replies mode.
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Resolution Demanded:
Refund / Credit for purchase
Makemytrip
Resolved
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