- Refund not yet processed Closed
Customer support is very rude in swiggy. Agents are not at all caring about the customer. I have ordered from swiggy and the ordered got cancelled from the delivery boy. No one called us about it but swiggy is claiming that they tried to call which is not true. I have to get a refund of ** from them but it is not happened till now since the *th of May. Someone has to take the case of swiggy rude customer support. They don't have any call centre to call them. If we call them the call won't get connected as there are no active orders.
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An apology letter from company official
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"Thank you so much Voxya I am fully satisfied with your quick service."
I had ordered * items on **th August, *:** PM on Swiggy, of which * items were Paneer Parantha and Matar Paneer Parantha. However, both the items were missing Paneer in it. The Swiggy team was absolutely dismissive in their chats and even a...
Aug 10, 2019 by Divyam Gupta
Swiggy - Refund not issued Closed
I made a transaction with swiggy on * july **** in yamunanagar for amount of Rs ****.Order id is ***********. I paid for the order online, money was deducted from my account using Google pay but swiggy declined the transaction , cancelled the ...
Aug 01, 2019 by Samridhi
I ordered from Swiggy on August *. Order value was deducted from my bank account and went to Swiggy but in stead of order confirmation my app shows a message saying "Pacman ate your money because of administrative rules". This failed order is n...
Aug 01, 2019 by Chandrayee Dey
**rs extra he declined the call.... I talked to customer support they tried to resolve but failed... After one hour my order was cancelled. ...
Jul 28, 2019 by Hasrat Aulakh
Hi, I have ordered from swiggy and then waited for my order which was suppose to deliver in **mins and not delivered even after *hr also after that I called to customer care and asked to transfer my call to supervisor amd supervisor denied to...
Jul 26, 2019 by Amritesh Srivastava