ACT Fibernet - Refund not settled by Atria Convergence Technologies ACT Fibernet
Jackson Fenore filed complaint against ACT Fibernet on Jul 3, 2023
Hi,
This Complaint is for not providing refund to the Customers by Atria Convergence Technologies(ACT Fibernet).
I had recently disconnected my ACT Broadband connection in Chennai as I have moved to my hometown Kanyakumari. After disconnection ,*** Rupees was the account Balance for my connection Id. I have requested ACT Customer care for refunding *** Rupees, but ACT says that there is no refund option for account balance but Credit transfer can be done to other ACT connections. I don't have anyone in my friends circle using ACT connection for Credit Transfer. Kindly Request you to check with ACT Broadband and initiate the refund for *** Rupees.
ACT Connection User Id: ************
Registered Mobile No: **********
Contact No: **********
There would be too many Impacted users like me, So ACT Fibernet should revise the refund policies and initiate Refund for such users.
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- Abhijit Dhote
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