- Refund not received Open
I ordered food and paid online . Somehow food got rejected... I thought its rejected leave i ll get refund y to order again.. nxt day wen i didnt got any refund i enquired ... They said rider was calling and no was nt reachable so it got rejected.. if i dnt get a call .. hw wud i knw wats going on .. simply i got msg of rejected.. its nt about money ..i dnt get food .. so who got it?? It will b bettr if we all order cash on delivery then..if we dont get food it will b better we dont suffer loss also.. main thing is the behaviour of rider and zomato chat service... Unable to help customer then its waste of business...i ll prefer swiggy nw aftrwrds...
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Refund / Credit for purchase
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
I placed an order worth rs. ***.** on Zomato. I made the payment using Google pay. The payment was failed but the money was deducted from my account...
May 07, 2020 by Gautam Sharma
I had ordered a list of items from zomato of which few where not delivered... Now zomato is stating it wont refund the money ...
May 02, 2020 by Kamlesh
The first time I installed the Zomato application and am not even order the food but while adding my card details to the payment option. My money got deducted by Rs.***.** rupees. Also, I showed my order history to the Zomato team through mail....
Apr 22, 2020 by sivakumar
I ordered food from zomato app but order failed and money deducted from my account. Date of transaction: Date of Transaction - **th April**** Location: Pune Order - Biriyani...
Apr 18, 2020 by Srinivasan
I ordered the food at *:** and till *:** no update. I contacted the ZOMATO gold support and they couldn't connect to delivery boy too. After awhile they cancelled my order. What kind of behavior is this? They made me wait for * hour for the fo...
Apr 02, 2020 by Himanshu