Amazon.in
- Refund not received Open
Kavita jhare filed this complaint against Amazon.in on Jun 18, 2018
I ordered Paradox Women Flower Clutches Evening Handbags Wedding Clutch Purse, Rose Gold worth of Rs.****.** on * June **** from Amazon.in and when I found that clutch dimensions as mentioned in the product was not correct and my phone was not fitting inside.
So I immediately requested return request on the same day when I received that item.
After that I waited for refund more than ** days but I did not received so.
I tried contacting Amazon.in through mobile phone and email.
In return Amazon has replied that they have received non Amazon product and cannot issue refund. Whereas I would like to clear that I have returned the correct item to their pick up person. Also pick up person had checked the item before taking it from me.
Now Amazon iss not giving my money.
I need help to get my refund.
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Resolution Demanded:
Refund / Credit for purchase
Amazon.in
Resolved
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"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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