Zomato
- Refund not received Open
Roopam Shukla filed this complaint against Zomato on Oct 22, 2019
Hello Team,
I ordered Pizza from Dominos on Saturday worth ***.* INR.
The mode of payment was Paytm wallet.
Immediately after the order was placed and money was paid, I received a call from Dominos saying that order will take minimum an hour to be delivered and it can take even more time. Since it was already **:** pm on that day, I asked them what I can do
She told me I can cancel the order if you say.
She cancelled the order and I received a sms stating that the order was cancelled.
Then I asked Zomato customer care about refund, he confirmed that yes he also received the notification that order has been cancelled and that I will receive money within **-** hours.
Now I have not received the refund so I checked with your customer care executive again and he told me that I will have to talk to Dominos and Zomato will not give me refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Goibibo
"I am thankful to Voxya team for resolving my complaint within few days."
Rupak Mitra
Related Complaints
Zomato - Package not delivered Closed
Delivery person refused to deliver my order at door step.he said that it was charging from zomoto company,not me.then why these delivery persons are working under zomoto i dont know.finally i lost my money. such fraud its doing from zomoto,i h...
Jan 17, 2023 by Rasinti Renuka
Zomato - Package not deliver did not make a refund Closed
They did not deliver the food and said they tried contacting me ...
Jan 17, 2023 by Ankur sharma
Zomato - Less Refund money credited Closed
My order was not delivered on the right address and when I asked for refund only Rs *** credited out of Rs ***...
Jan 14, 2023 by Jyoti Tomar
Zomato - Fungus was formed on my bread Closed
I have ordered bread from bhopal bake house in indore from zomato fungus was found on my bread when i asked for my refund they have paid ** rs plus no apology call from bake house very unproffesional people . ** jan **** is the date when i ord...
Jan 14, 2023 by Mrs jain