Byjus learning app
- Refund not received Closed
After downloading the Byjus app, one of the person contacted us for an appointment to have the child interviewed and have enrolled in further process. In the same call they said the child is good to proceed and have an offer of * years course for Rs.***** but it is only valid if we make payment at that moment itself while on the call itself. While I hesitated they asked me to pay Rs.**** to hold the offer and the remaining amount would be converted to EMI if we confirm to continue the course else not the amount would be refunded. The next day I requested for refund since we do not want her to be dumped her with academics in LKG as her school also commenced. The Company person accepted to refund the amount, but delaying the process more than a month and no proper response is given from the customer care.
First call and Payment maid on : **th June ****
Order ID: BYJUS*******************
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Refund / Credit for purchase
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Last year I took Byjus subscription for my younger brother who is in * th std. While taking subscription i clearly spoke to them that child is weak in english we want in Hindi . byjus said mentor will help you in this. Since last * months i was...
Sep 20, 2021 by Sharad Burungale
Byjus sels wala na plan bachna ka samay pure term and candition nahe batai or na he koi paper diya. Jab bad ma mana plan cancel ka liya kaha to byjus ** din ma he cancel ka liya ka raha ha jabke bachat sama sells person sad ka apko agar pasand ...
Aug 16, 2021 by Dareshsharma
Iam not in position to pay the fees.my family situation is not good now.so please kindly cancel my course ...
Aug 07, 2021 by J.Mohammad salmaan ali
Sir I was joined the class in byjus for my sons.their response is very very worst.no Mentor coordinator books is also not delivered. But they are looking monthly payment only.lots of time I told to cancel my account.but they are not give cancel...
Jul 28, 2021 by Valarmathi
Dear Sir, My name is Sangam Lal Prajapati and I am from Lucknow Uttar Pradesh. Sir I was subscribed byju's learning app for my son for grade * to * in the cost off *****/-. The total payment was made through credit card emi. Byju's counsellor ...
Jul 25, 2021 by Sangam Lal Prajapati