File a Complaint against Byjus learning app
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus learning app?
If you are not satisfied with Byjus learning app, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byjus learning app
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a. Contact the customer support of Byjus learning app first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjus learning app - Not getting refund as promised Closed
Byjus promised me a refund of my downpayment of ***** rupees if i cancel the subscription within ** days..but now saying its not possible and instead asking me to pay the EMI...
Nov 30, 2022 by Anjum Fathima
Byjus learning app - Complain id 153062 not yet resolved and byjus team replied as resolved Open
COMPLAIN ID ****** not yet resolve by byjus team. and replied to you as resolved. please do the needful....
Jun 19, 2022 by NAVIN KUMAR SHINHA
Byjus learning app - Regarding the bad services of byjus Closed
I want to cancel the byjus course because of their bad services and the fake promises which they did at the time of taking the subscription,but now they are not fulfilling anything properly,the live classes are not so good and satisfactory.At...
Jun 12, 2022 by Shristi kumari
Sir I have purchased byjus course for class * to ** for my son SWARN SINHA on ** Feb **. for which I have paid ***** in cash and loan of *****. when apply for cancellation they give me discount and sanctioned a loan of ***** as told by them tha...
Apr 18, 2022 by NAVIN KUMAR SHINHA
Byjus learning app - Cancellation no refund Closed
Inspite of cancellation before * months and getting confirmation of cancellation, they are calling me continuously and asking to pay, sending me gpay and razorpay links every half hour. Worst service. They called my wife and asked her to pay to...
Apr 04, 2022 by Ramji Loganathan
Byjus learning app - Not taking classes still emi deduction every month Closed
Every month my emi is deducting from my bank account and no online classes from * - * months and the counsellor appointed is not attending calls and later Informed and she attend calls talk rudely and cut off calls and say do whatever u c...
Mar 26, 2022 by Neelam
Byjus learning app - Cancellation and refunded money Closed
I m purchase Byjus products in Sep **** giving money but till date they are not refunded money after three month lapse...
Dec 08, 2021 by Anshul Rathore
Byjus learning app - Fake promise and Fraud not responding to the calls and mails Closed
I have took byjus course for my child who's in *th grade in January **** for ***** rupees. They have given me commitment of mentorship and guidance for my child but no mentor called until unless I gave a complaint. My child was not showing any ...
Oct 01, 2021 by Abid Ali
Byjus learning app - Refund from byju Closed
Last year I took Byjus subscription for my younger brother who is in * th std. While taking subscription i clearly spoke to them that child is weak in english we want in Hindi . byjus said mentor will help you in this. Since last * months i was...
Sep 20, 2021 by Sharad Burungale
Byjus learning app - Byjus na joot bol kar plan bach Closed
Byjus sels wala na plan bachna ka samay pure term and candition nahe batai or na he koi paper diya. Jab bad ma mana plan cancel ka liya kaha to byjus ** din ma he cancel ka liya ka raha ha jabke bachat sama sells person sad ka apko agar pasand ...
Aug 16, 2021 by Dareshsharma
Byjus learning app - Cancelation Closed
Iam not in position to pay the fees.my family situation is not good now.so please kindly cancel my course ...
Aug 07, 2021 by J.Mohammad salmaan ali
Byjus learning app - Cancelation Closed
Sir I was joined the class in byjus for my sons.their response is very very worst.no Mentor coordinator books is also not delivered. But they are looking monthly payment only.lots of time I told to cancel my account.but they are not give cancel...
Jul 28, 2021 by Valarmathi
Byjus learning app - Product cancellation of byju s Closed
Dear Sir, My name is Sangam Lal Prajapati and I am from Lucknow Uttar Pradesh. Sir I was subscribed byju's learning app for my son for grade * to * in the cost off *****/-. The total payment was made through credit card emi. Byju's counsellor ...
Jul 25, 2021 by Sangam Lal Prajapati
Byjus learning app - Refund not received Closed
After downloading the Byjus app, one of the person contacted us for an appointment to have the child interviewed and have enrolled in further process. In the same call they said the child is good to proceed and have an offer of * years course ...
Jul 22, 2021 by Kanmani
Byjus learning app - Fake promise of staff and unsatisfied reply for cancellation Closed
Hello sir/madam, I'am Mohamed Azeem from Tamilnadu. One of Byjus staff contact my father and convinced him to join me to the online course for **th std. At the starting itself we refused to the salesman and informed him that we ca...
Jul 14, 2021 by Zahir Hussain
Byjus learning app - Batch is not assigned Closed
My brother was enrolled in Byju's for class *,* and ** but he is not assigned any class for class *. He is unable to attend any of the online classes due to this ...
Jun 22, 2021 by Jeevan
Byjus learning app - No one is responding for cancellation of my product Closed
Iam calling buyjus team from the very first day i took the subscription for the cancellation but every time they forwarded the call to another person and one is doing the cancellation every time they say give us * day give us * days we will get...
May 18, 2021 by Ayushi jain
Byjus learning app - Refund Closed
Humne byjus ka pura product vapas kar diya hai lekin abhi tak byjus ki taraf se koi call nhi aaya h or hamara paisa bhi refund nahi hua hai EMI ki date bhi cancel nahi karayi gayi h ...
May 08, 2021 by Anuj singh
Byjus learning app - No Refund of down payment and EMI Closed
I am Naveen jaiswal, brother of student Anmol jaiswal. I had apply for refund for around ** days ago since then they are just telling me you will get refund in * days or * days. Everytime i had to call them and they tell to call me back in ** m...
May 04, 2021 by Navee jaiswal
Byjus learning app - SERVICE NOT PROVIDING WANT REFUND Closed
I HAD TAKEN SUBSCRIPTION FOR * YEARS FROM CLASS * TO CLASS * FOR MY SON. NOW THIS YEAR HE IS PROMOTED TO CLASS *. MY SON NISCHAY LOST HIS BYJUS TABLET'S SD CARD BECAUSE IT WAS NOT WORKING HE TOOK IT OUT AND THEN MISPLACED IT. WE HAD SEVE...
Apr 26, 2021 by Amit Agarwal
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