Jyoti Arora filed complaint against Makemytrip.com on Nov 27, 2020
The flight booking was cancelled and MMT claims to have processed the refund in to the MMT wallet. However, have requested to be credited to the source account from where the fare was debited(Bank account). Ever since the request was raised for bank account credit, the wallet money has also disappeared. Neither have I received the refund nor am I able to reach MMT either through helpline nor are emails being responded to.
Details as below:
Cancelled - Flight: Bengaluru New Delhi ** May'**, *E-****
Cancellation Date: **nd Oct'**
Refund Calculation: Total Paid ₹ *,***
Airline Fare ₹ *,***
MMT Convenience Fee ₹ ***
Instant Cashback - MMTICICIEMI - ₹ ***
Deductions ₹ ***
Airline Cancellation Fee ₹ *
MMT Convenience Fee - ₹ ***
Cashback credited to ICICI BANK card for NOCOSTEMI - ₹ **
Total Refund - ****
Recent credited to MMT Wallet
Booking ID # NF**************
Customer care email reference #: Reference No. *****************
Request your help to have the issue sorted out at the earliest. Thanks, Jyoti
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- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
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