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Prateek Kumar Singh filed complaint against Nestaway Technologies Private Limited on Nov 15, 2020
Hi,
I booked a * BHK apartment through Nestaway. I was suppose to move in on **rd March **** . But I was not provided key of the property.
Later during lockdown I was not able to connect with nesaway help desk because they were not available. I raised multiple tickets through help section on nestaway website but tickets get closed without any satisfactory resolution. I received a call from nestaway employee that I can come and receive key but when i reached at the address no one from nestaway was there and employee was not picking phone. I haven't received key for the property till now.
Later i received call from nestaway employee that moveout has been initiated and I will receive refund in ** days.
It has been months but I haven't received any refund. I have raised multiple tickets but with no avail. Apart from that in help section I can see many move out charges. I am not sure why all these charges have been applied because I haven't lived in that property for a single d
The refund that I was suppose to receive as not reached to me.
Address for the rental property.
Nestaway house number: N*****
Payments that i have made :
Initial booking amount : ****
Security deposit in March: *****
Advance rent for April: *****
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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