Make my trip
- Refund not received for my cancelled flight PNR Open
Pallavi gupta filed this complaint against Make my trip on Nov 14, 2023
PNR: B**IRV
DEPT DATE: *TH MAY ****
Mail I have shared to Goibibo and Gofirst airlines
As no action taken from Gofirst and Goibibo both since past * months.
My money is blocked since * months, at the same time,one of my friends got her refund in one week although she booked a flight in June month and I have booked a flight in April for May month travel. I have also seen do many articles that company has refunded **.** lakh customer their dues then why my money is blocked since so long.
So now I am not going to wait for a single moment .
Being a customer I have waited for so much longer duration but now it's really running into my nerves and I am not going to wait for a single moment. I will file a case legally as I have no option leftout.
The below mail I have shared to Gofirst and goibibo both.
It's a gentle reminder for you to please refund my amount on priority basis.
As I want my refund amount in the next few hours. Its been more than * months now and I have been chasing you guys. But no updates on the refund amount from your side. Every time you guys send the me the same mail regarding that operational issue.
Sir if you have some bankrupt issues, that is your problem. Being a customer I have been wait for maximum time. It's your responsibility to refund my money.
If I haven't receive my money back in the next few hours., then sorry to say I will definitely file a case against both of you.(Gofirst and Goibibo).
I have been waiting so long and no response on the refund amount from both of your team. So now I can't wait now. every time when I see the ticket the status is same only date is changing.
My cousin booked a ticket for Gofirst in June and she got her refunded amount in a week. And I have booked a flight in April for May month travel and still I am struggling for my money. So the policy is same for every customer I believe. So it's just like of noone ask you ,you guys are not taking any step. So sorry to say but it's really unprofessional from your side.
Now you guys have crossed your limits. If I didn't receive my refund amount in the next few hours then legally I will definitely file a case against Gofirst and Goibibo both.
Please take this very seriously because now you guys are running on my nerves.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Make my trip
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
Related Complaints
Make my trip - Forex order not booked but money deducted from account Closed
On Friday, **th April.. I was booking a Forex order of USD **** on MMT website. After completing the payment I realized there was no order created but amount of Rs ******.** got deducted from the account. I reached out to MMT support and they a...
Apr 22, 2024 by Naveen Tandon
Make my trip - Formal Complaint Regarding Unacceptable Conditions at The Getaway Property Closed
Dear MakeMyTrip Customer Service, I am writing to you today to formally lodge a complaint regarding the appalling conditions experienced during my recent stay at 'The Getaway', a property hosted by Sagar through your platform. My booking ref...
Mar 23, 2024 by Shrey Krishna
Make my trip - Date change not occured Closed
I tried to rebook my flight but they were unable to do so and charged me **** rupees as a date change fee and didn't even change my date....
Feb 02, 2024 by Saritha
Make my trip - Bus Got Cancelled and no refund received Closed
My bus got cancelled due to strike and it's been more than a week I have not received the refund for my booking amount I received the voucher but haven't received the amount till now. Booking ID: NU***************...
Jan 04, 2024 by Vinayak Damade
Make my trip - Dispute over Hotel Room Closed
Make My Trip is cheating customers- They put some images on their website and when we checked in the hotel we were horrfied by the location and the images- it was filthy, room were not clean...
Jan 03, 2024 by Farah Inamdar