Club jiva
- Refund not received for membership cancellation Open
Kirankumar G filed this complaint against Club jiva on Jul 27, 2019
I got a call from one of these club jiva's representatives and they said that I have won a free holiday package and silver coins. I was one among ** lucky couple to win this gift and asked come to their office at Cartier hotel, Munnekolal, Bangalore and collect the gifts. After going to their hotel unexpectedly we were asked to attend *hr of counselling with their well-trained cheating professionals (These people are very much trained and talented in manipulating the people with all their false promises).
After all their false promises are done we are asked to pay **, *** and then we became the victims by paying that amount on **th Oct **** Saturday. Immediately after reaching our house we realized this is a fraud company and within hours we have called them. I asked to initiate the cancellation of our membership and asked to refund the money. We went to their office (Cartier hotel) the next day and submitted the cancellation letter. They said that they have initiated the cancellation and we will be refunded the amount ***** within one month by check or dd. (Again they bluffed us with their one more false promise). After one month we tried reaching those managers to whom we paid the amount but we didn't receive any response. I contacted the customer care support of club jiva and those customer care people said that again it will take ** days. From then we didn't receive any response even from club jiva people. Those so-called manager contact numbers are also switched off and we are unable to contact any person from this fraud company club jiva.
Today [protected] we went to the same office (Cartier hotel, Munnekolal, Bangalore) and we came to know that they have vacated the hotel and winded up the office. When we enquired we got to know that they are running the office at Cartier hotel in Bangalore only for the last * months but at the time of counselling, the managers told us that their office is being run for the last * years from the same Cartier hotel.
Membership id: cj/blr/***
ClubJiva office Details As per their website :
+** ** **** ****
+** ** **** ****
website clubjiva.in
Location **, Level *, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - ******
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Club jiva
Resolved
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Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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