- Refund not provided Open
I ordered Food from Swiggy on */*/** Rs ****, order no: ************. When I was about to click payment option, it showed drop down Amazon right when I was about to click sodexo. I canceled order using their free cancel ticking button, as I wanted to reorder. And I received message I have been charged ***% money and won't get refund. I contacted support team immediately and they said it is their policy to deduct ***% money and also they will not continue the order. Even after *.* hours of chat, they didn't provide clear information what they are going to do with the order. Later they told to send email. When I email they are sending me messages saying I wasted their food and as per their policy they will not give back money or the order or food ! They don't even care to agree it is their application issue as well. And they charged me **** rs and told they will not do anything.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Swiggy - Stale food Closed
I ordered biryani from biryani king on *th for my dinner for which i paid Rs. ***. But i received stale food which is not looked like biryani. I made complaint but they said we can only refund Rs ** and in mail they said we can refund Rs ** onl...
Nov 08, 2022 by Swati Sharma
My Delivery partner called me and said to pickup by staying at wrong location. He spoke angrily and as of it i became anger. I accept I behaved rude also.. He reched me after and he disconnected call and he rudely behaved to me directly. Also h...
Nov 08, 2022 by Shabeel Shazz
I had ordered from Sri Krishna sweets through gpay...amounting *** rupees..money debited but order not processed and nothing seen in refund section..pls help...
Nov 07, 2022 by Mina
I placed an order on swiggy for order id #************ and after **-**mins I get a direct call from a swiggy executive stating my order is taking too long to be dispatched to the delivery partner because of which he will have to cancel it. I ag...
Nov 07, 2022 by Megha Choudhary
On November *th around *.** I placed an order with swiggy and the order has been failed which is a complete failure from swiggy's end, so I reordered it... I have been charged twice and when I contacted customer care they said I'd receive the r...
Nov 06, 2022 by Nirmalkumar S