- Refund not provided Open
I ordered Food from Swiggy on */*/** Rs ****, order no: ************. When I was about to click payment option, it showed drop down Amazon right when I was about to click sodexo. I canceled order using their free cancel ticking button, as I wanted to reorder. And I received message I have been charged ***% money and won't get refund. I contacted support team immediately and they said it is their policy to deduct ***% money and also they will not continue the order. Even after *.* hours of chat, they didn't provide clear information what they are going to do with the order. Later they told to send email. When I email they are sending me messages saying I wasted their food and as per their policy they will not give back money or the order or food ! They don't even care to agree it is their application issue as well. And they charged me **** rs and told they will not do anything.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Hi, I ordered sandwiches from Subway on Nov *th for dinner. I didn't receive my full order from Subway. I ordered *. * Quantity Foot Long Sandwiches Aloo Patty ** CM *. * Quantity Aloo Patty Cheese Pull ** CM *. * Quantity Crunchy Mex...
Nov 21, 2023 by Sarvesh Devi
He misbehaved and abused over call and didn't deliver the order then marked it delivered. Swiggy customer support is literally of no help!...
Nov 18, 2023 by Aneek Mandal
Subject: Urgent: Unacceptable Service Experience with Order #*************** Dear @swiggyindia, I'm extremely disappointed with the service I received on my recent order (#***************). Not only did I receive the wrong items from Subw...
Nov 11, 2023 by Laveena Tharani
Hi team I have placed an order yesterday and I have not received the payment refund for the order however I have raised the issue with the customer service team and I was assured a refund of the amount of the order with in two hours but I ha...
Nov 11, 2023 by Rohit Manohar
An insect body part was found in my item - Chole bhature! To be exact it was a cockroach's fried leg. Order was through swiggy and the restaurant was - Hotel maharaja and fast food....
Nov 06, 2023 by Swarup Mishra