Tikona Digital Networks
- धनवापसी प्रदान नहीं की गई Closed
Amrita Iyer filed this complaint against Tikona Digital Networks on Sep 26, 2017
मैंने अपने स्थान से स्थानांतरित कर लिया है और स्थानांतरण के लिए टिकोना के साथ अनुरोध उठाया है। उन्होंने हाँ कहा कि वे स्थानांतरण प्रदान करेंगे। यह * सितंबर **** को किया जाता है। चूंकि टिकोना में बिलिंग चक्र की शुरुआत में राशि का भुगतान किया जाता है, इसलिए मैंने सितंबर **** के महीने के लिए *.* रुपये का भुगतान किया था। *** सितंबर तक, * अक्टूबर तक टिकोना ने स्थानांतरण नहीं दिया एकाधिक फोलो अप तब उन्होंने कहा कि वे मुझे नए स्थान पर सेवाएं प्रदान नहीं कर सकते हैं। चूंकि राशि सितंबर **** के महीने के लिए थी, जिस अवधि में उन्होंने मुझे कोई सेवाएं नहीं दी थी, इसलिए मैंने धनवापसी की मांग की। उन्होंने कहा कि हमने आपको शिफ्ट करने के लिए नहीं कहा था, इसलिए कोई धनवापसी नहीं मिलेगी। शिकायत सुनने और सूचना के बिना थियर ग्राहक कार्यकारी कॉल को डिस्कनेक्ट करता है।
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Resolution Demanded:
Refund / Credit for purchase
Tikona Digital Networks
Resolved
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Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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