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Make my trip

 - Refund not processed Open

Paranitharan S filed this complaint against Make my trip on Aug 30, 2020

I had a flight booked in February and was subsequently cancelled by the airline because of Covid. After several follow ups with the airline, I received a confirmation that refund processed and transferred to travel agent (Makemytrip). Since then I am following up with makemytip for the last one month with no acceptable responses. All their communication systems doesn't help including email, telephone, online request form, chat bots. I am communicating through their twitter handle where I only receive generic responses like "we are working on your request". This is frustrating as they have not provided with proper communication to record our grievance and to seek help in refund. In this regard I am seeking Voxya help to get this refund processed at the earliest. My booking id with make mytrip NN*************

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Resolution Demanded:
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Make my trip

306 Total Complaints
122 Total
Resolved
39.87% Consumer Satisfaction

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Related Complaints

Make my trip - Checkin was not allowed in hotel booked using MakeMyTrip Closed

I have booked two rooms in hotel ( "Avinash Guest House" in Arambol beach goa) using make My Trip for December ** and ** ****. I have paid the whole booking amount of Rs **** earlier itself. After arriving at the property no one was there. So ...

Jan 02, 2023 by Mohammed Shan H

Make my trip - Promised services not received Closed

We had booked * rooms in a hotel named Golden Wave at Puri through MMT and while booking it showed sea facing rooms (screenshot attached as file no *) , when we reached the property we found that a construction was going on just beside the prop...

Dec 19, 2022 by ANUP GUPTA

Make my trip - Not refunded train ticket amount Closed

Dear Sir/Ma'am, I have booked a train ticket from makemytrip, but the train got cancelled. Indian railways already refunded my amount. I have not received my amount back till date, I complained to make my trip but there is no response on ...

Nov 26, 2022 by Noorul Islam

Make my trip - Convenience Fee charged for Flight cancelled by Airline Closed

I have been refunded for a cancelled Gofirst flight ticket without Convenience Fee. The flight has been cancelled by Airline itself and they have refunded the complete amount to MMT. But MMT has refunded me partially. They have not included the...

Nov 17, 2022 by Sneha Mishra

Make my trip - Ticket cancellation is taking more than 10 days Closed

Regarding booking id NU***************(Journey date **-Oct-****), I have cancelled my ticket on **-Oct-**** with the help of Customer care executive since I was not able to cancel it online. As per the discussion with Customer care executive Rs...

Oct 19, 2022 by Gajanan Thenge

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