- Refund not processed Closed
I ordered Moto G4 plus from Amazon on 20th Jan 2017 and I cancelled the order on the same day. Amazon refunded Rs 13999.00 for the order that I cancelled, to my Master Card (card number - 5596 0100 0127 1491) with refund reference number 977172 on 23rd Jan 2017. But the refunded amount has still not appeared in my SBI bank account (Acc no.- 33156765355).
I have been trying contacting the customer care regarding the matter through 1800-11-2211 , 1800-425-3800 & +91-80-26599990 since last 2-3 days but it always failed.
The Authorization Code (Refund Reference Number) for the transaction is 977172.
Please look into the matter and solve the issue as soon as possible.
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