Chapterone Book Stores - Refund not processed
Shivani Kochar filed complaint against Chapterone Book Stores on Feb 17, 2021
I ordered * books from ChapterOne bookstores in the first week of November **** but they delivered only one of them. When I asked them about the second book, they told me it would take *-* weeks to reach me. After * weeks, i.e., in December, I again contacted them when I didn't receive the book and they told me that it was out of stock (well, then why didn't they mention it on their site? Why did they even place the order for that book if it was out of stock?). I was asked to either place a new order or get a redund. So I asked for a refund. They told me I'd get it by the end of December. It's ** February **** now and I still haven't received my money back. They have been delaying it since December.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Pratik Tamgole on Oct 17, 2022
Chapterone Book Stores – Order is Processing for 4 days no status is being provided customer service is also not respondingClosed
I ordered a set of books from ChapterOneBook Stores(Order #: ****, Cost: ****) on the **th of October, ****. I haven't received any communication as to what is going on with my order, and I haven't been given any a...
Abhilasa Das on Aug 11, 2022
Chapterone Book Stores – Possible case of scam against meClosed
I placed an order with ChapterOne Bookstores on **-**-****, for a copy of "Gone Girl". I paid the amount (Rs ***) instantaneously but till now (**-**-****) the book hasn't arrived. Nor do i know of the state of affa...
Sarah Gupta on Jan 24, 2022
Chapterone Book Stores – Amount paid package not even shipped Closed
I placed a prepaid order (Rs. ***) on September *, ****. Since it was a gift and the occasion had passed, I asked for a cancellation. However, their customer service is horrible and no one responded. Since then I've...
Shivangi Neeraj on Aug 8, 2021
Chapterone Book Stores – Order not processed Closed
Do not buy anything from this online book store. I placed an order, the money was debited from my account but their "Orders" page say that i have not placed any order. They just suck money and don't give you your or...
Charitha on Apr 2, 2021
Chapterone Book Stores – Amount paid but the product is still not shipped even after a yearClosed
Waiting for a book from last year, I still didn't receive it and no response from their customer support. If they are not capable of running their business or doing a delivery, just refund the customers. That's basi...