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Chapterone Book Stores - Amount paid package not even shipped

Sarah Gupta filed complaint against Chapterone Book Stores on Jan 24, 2022

I placed a prepaid order (Rs. ***) on September *, ****. Since it was a gift and the occasion had passed, I asked for a cancellation. However, their customer service is horrible and no one responded. Since then I've dropped multiple emails and messages on Instagram but have received no response. I have neither received the book nor have I received a refund.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Chapterone Book Stores

13

Total Complaints

9

Total Resolved

69.23%

Consumer Satisfaction

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