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Makemytrip.com - Refund not processed since a month

Siddhant filed complaint against Makemytrip.com on May 17, 2019

They sent an email stating that the refund will take ** business days. It’s been a month that they haven’t provided it. When I keep calling I get shouted on by their agents and they disconnect the calls on my face. Pathetic cx service. No empathy for what their customer is going through. All they do is make false promises.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Makemytrip.com

80

Total Complaints

32

Total Resolved

40.00%

Consumer Satisfaction

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