Makemytrip (india) Pvt. Ltd.
- Refund not processed for more than three months Closed
I have booked air tickets with Makemytrip from Hyderabad to Trichy for travel date ** Apr **** and return date of ** Apr ****. Their booking ID is NF**************. Later I had to cancel it as I couldnt travel and hence asked to process the refund. Indigo Airlines with whom I was supposed to travel had processed the entire booking money as the flights were delayed on the scheduled dates. I had verified this with Indigo Airlines twice who confirmed to have processed the entire amount back to MMT account. I have been chasing MMT for almost * months now via email, phone and chat but in vain. Firstly, their chat and email doesnt work as no one responds. Secondly, their customer care numbers are not reachable. I was lucky enough to chat with one of the MMT associates just before the pandemic lockdown in early March who confirmed they will process the full amount asap back to my SBI account. MMT only refunded Rs ****, they are still to refund me Rs **,***. I am attaching the Indigo airlines confirmation of the total refund amount as evidence. I dont remember the number of times I have emailed and called them and still haven't gotten a resolution.
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Apology letter from company
Refund / Credit for purchase
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
I made a flight booking through MakeMyTrip on **rd December **** for travel dates **th May ****, now due to pandemic the passengers couldn't travel and I got a email from Indigo that they have kept my money is a credit shell and it can be used ...
Jan 05, 2021 by Kushal Narayan Patel
I have cancelled the tickets from the respective airlines on **/**/**** and have be told that the refund has been processed and it has been to sent to the travel agent that is Makemytrip. But they are not transferring the money to me and absolu...
Jun 01, 2020 by Karan Singh Rathore
This is regarding our round trip Flight Tickets Colombo-Bangalore-Colombo by MakemyTrip India. Details as below: Booking ID:NN************* Airline : Sri Lankan Airlines Departure: **th March **** Return: **th March **** Members :* SI...
Apr 18, 2020 by Sandhya Manalil
PNR ... WDNU*L NF************** I have booked flight for two passengers for May ** **** for my parents. This is not impacted my lockdown yet. I got message from MakeMyTrip that they cancelled ticket for one of my parents my mother yeste...
Apr 11, 2020 by Showkat Syed
The issue that I have experienced was: My son has booked tickets on **th Feb **** for * of his friends from Moscow to Mumbai (** June ****) & Mumbai to Moscow (* Sep ****) for URAL Airlines thru Make My Trip. He booked these International ticke...
Apr 03, 2020 by Sunil A Doshi