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PlanetSpark - Refund not processed even after 3 months

Anand T filed complaint against PlanetSpark on Jan 10, 2024

I enrolled for a course for my daughter on *th of October ****, based on reviews seen on multiple platforms i decided to cancel the enrolment. I filled for cancellation and we were forced to take * classes. After that the below calculations were sent.

Total Amount received - INR **,***.**
Total consumed classes - *
Charges per class - INR ***+**% (GST)
Processing fee - **% (*****.* INR)
Total Charges - INR *****.**
Also, we would like to inform you that the down payment amount (INR *****) is non-refundable.

And it has been * months but still there is no way to contact the company other than just customer care email.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

PlanetSpark

30

Total Complaints

14

Total Resolved

46.67%

Consumer Satisfaction

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- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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