Oyo
- Refund not processed after cancallation Open
Krishnan Subramanian filed this complaint against Oyo on May 31, 2019
I have booked OYO hotel via OYO web site on May **, **** *:** pm IST . OYO booking number is YGCT****. Check in date was supposed to be May ** **:** pm"
While booking, we site showed "Free Cancellation till ** May, **** **:** pm". I have a screen shot of this. Email received shows "For cancellation done till Thu, ** May **, ** PM - ***% refundable"
I cancelled on May **th, *:** am, well before cancellation date/time and booked another OYO hotel. My cancellation amount of **,*** is still not processed.
I have emailed you all required proofs to "escalations@oyorooms.com" . Can please process the refund as soon as possible.
My contact information is there with booking ID shown above.
Thanks,
Krishnan
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Resolution Demanded:
Refund / Credit for purchase
Oyo
Resolved
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