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Surender kumar jhamb filed complaint against Jiomart on Nov 23, 2022
I have ordered a product on **th October **** and returned the product on **th October ****. I have used my credit for the bill payment. According to the customer service, it will take * working days to initiate the refund. But after * days I have raised a complaint and ask the customer support how much time it will take to resolve..They said it will be resolved by ** hours. But It’s more than a week and there is no clear resolution. Whenever I tried to connect to the customer service they are saying the team is working and will be resolved as quickly as possible.
Now I have to pay the total amount of the product to the credit card, that is *****.
Order Detail :-
Order id :- *****************A.
Complaint no. :- **********
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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
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