- Refund not given Open
I've ordered food from Swiggy on *th June **** worth Rs. ***. Even after waiting for * hours food was not delivered to me. Their excuse was that my food package was taken by some other delivery person by mistake. I've asked them to raise the same order and deliver it to me but they denied and assured to refund my amount. After that, I kept on tracking this refund but I didn't receive any. I've contacted Swiggy multiple times and every time they say a different story. Sometimes they say that they have given the refund and asked me to check with my bank and sometimes they say that they've highlighted my issue to higher authorities. I've contacted my bank they asked me for an email or **-digit RRN number that confirms that Swiggy has initiated a refund. I went back to Swiggy asking for Email and RRN and they fail to provide it and said the same "higher authorities" things. Now, it's been ** days I have not received the refund yet. Swiggy doesn't have any call support as well. They have a number but you can only talk to someone if you have an active order running there. On chat, they respond to your messages after *-** minutes that too without reading what I've asked for.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
We ordered grocery from Swiggy online on **.*.**** vide order No. *********** and prepaid Rs **** through credit card. Swiggy cancelled the order due to Delievery problem in our residential area and promised to refund the prepaid amount Rs****....
May 17, 2020 by Anil Sharma
Daily taking money twice, and saying they will refund within *-* days. But not even a one rupee is refund for past * montha...
May 11, 2020 by Kaviarasan
I have order following items on Swiggy Amul Butter *** gms, Hersheys Spread Cocoa ***gms & Baking powder vide order Order No: *********** dt **.**.**** The items Amul Butter & Hershey Cocoa Spread are not having Mfg. Date/Expiry Date. Am...
May 10, 2020 by M D V V PRASAD CHOWDARY
Order number *********** Order date *th may **** I ordered * chicken item from green chick sector ** noida. One of them were not available so they asked to choose for replacement. When i did, whole order turned to that one item. I still was o...
May 07, 2020 by Atin Taneja
I ordered food from Swiggy. I saw in the Swiggy map that delivery agent is * min away so I came outside my address to collect the food leaving my phone behind in the room. I waited down for * minutes when I didn't saw anyone I came back to room...
Apr 12, 2020 by Shubham Chaudhary