- Refund not given Open
I've ordered food from Swiggy on *th June **** worth Rs. ***. Even after waiting for * hours food was not delivered to me. Their excuse was that my food package was taken by some other delivery person by mistake. I've asked them to raise the same order and deliver it to me but they denied and assured to refund my amount. After that, I kept on tracking this refund but I didn't receive any. I've contacted Swiggy multiple times and every time they say a different story. Sometimes they say that they have given the refund and asked me to check with my bank and sometimes they say that they've highlighted my issue to higher authorities. I've contacted my bank they asked me for an email or **-digit RRN number that confirms that Swiggy has initiated a refund. I went back to Swiggy asking for Email and RRN and they fail to provide it and said the same "higher authorities" things. Now, it's been ** days I have not received the refund yet. Swiggy doesn't have any call support as well. They have a number but you can only talk to someone if you have an active order running there. On chat, they respond to your messages after *-** minutes that too without reading what I've asked for.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
we ordered * mcveggie meals from mc donalds but only the addons and drinks came they didn't give us burgers with them...
Jan 18, 2023 by asha chauhan
They cancelled the order on thier own and then charged me the ***% cancellation charges. Before that they ordered my order to wrong address ...
Jan 16, 2023 by Ashutosh kumar
I ordered a package from swiggy where in by default it went to my previous local address, after requesting the delivery boy to deliver it to my new address with added charges if needed. He agreed to do so only if I shared my OTP with him, on do...
Jan 15, 2023 by Rajiv Bhandari
Not received the food with Order No: ************ I have not received the order yet and in app its showing delivered, Unable to get resolution from your chat team..Delivery partner is also not receiving my call. At least i want my refund bac...
Jan 15, 2023 by Raushan Kumar
I have ordered the food for my sister as a gift and fill her complete address but still the delivery boy delivered the food at my address and he said they don't see the address while ordering services they just check the location of the orderer...
Jan 14, 2023 by Rajni Chopra